SAP VIM Specialist

We are currently recruiting an experienced SAP VIM Specialist to support our client with Business-As-Usual / System Support activities. The role focuses on ensuring the stable operation, support and continuous improvement of the SAP Vendor Invoice Management solution.

We are looking for a specialist who can work mid-shift.

This role is open exclusively to candidates residing in the Philippines.

Key Responsibilities:

• Provide BAU support for SAP VIM

• Monitor and support invoice processing workflows, exception handling and approvals

• Troubleshoot and resolve VIM-related issues in coordination with functional and technical teams

• Perform root cause analysis and support defect fixes and minor enhancements

• Provide support during system upgrades, enhancements and rollouts

• Support month-end and year-end processing activities related to vendor invoices

• Liaise with business users to ensure smooth day-to-day operations

• Maintain documentation, support procedures and knowledge base articles

• Ensure adherence to SLAs and operational best practices

Requirements

Required Skills & Experience:

• Bachelor’s degree in Accounting, Finance, Business, Information Systems, or a related field – mandatory 

• Must have global experience, with a minimum of 4+ years of hands-on VIM implementation and support experience - mandatory

• Fluent in English (verbal and written) – mandatory 

• Solid understanding of Accounts Payable processes, invoice lifecycle, exception handling and financial controls. 

• Experience configuring VIM workflows, exception handling, tolerance limits and approval hierarchies.

• Knowledge of OCR/scanning solutions and invoice automation tools is a strong plus.

• Strong analytical and problem-solving skills, with the ability to work independently

• Ability to analyze issues across functional and technical layers

• Strong communication skills and a client-facing mindset