SAP HCM Team Lead for Ongoing Support ( Perú / Remote )

AI overview

Lead and manage ongoing support for SAP HCM across multiple Latin American countries while guiding teams through complex payroll processes and technical documentation.

We are looking for a Senior Engineer SAP HCM Team Lead for Ongoing Support

Requirements

SAP HCM Team Lead for Ongoing Support

  • HCM Specialization Required with +10 years of Experience

  • At least 1-2 projects with HCM Ongoing support

  • SAP Certification required

  • University Engineering/Business Degree (no lawyers)

  • Payroll Mexico and LatinAmerican( Ecuador, Peru, Argentina, Colombia preferable) Countries Expertise or Knowledge

  • Responsible for 2nd level tickets support

  • Responsible for tickets management and follow up

  • Responsible for technical documentation of any changes/tickets/specifications

  • Analysis of business requirements, preparation of technical specs, execution of unitary and regression testing

  • Strong knowledge and support on payroll processes to give orientation to business users

  • Strong knowledge on payroll rules and schemas for analysis and construction of solutions

  • Work effectively with colleagues and business key users

  • Leadership Skills

  • Experience in managing multicultural and multidisciplinary teams

  • Ability to interact with multiple teams, colleagues and key business users

  • Service Now experience is a plus

  • Keeps contact with ABAP Development team

  • Knowledge and understanding ABAP, social security and taxes, users exists for solution analysis

  • Responsible for functional/technical HCM Team

  • Responsible to create reports in Excel, PPT in a weekly basis for managerial levels.

  • Responsible for HCM Team tickets tracking, follo up, update and documentation

  • Responsible for Business ticket detailed tracking matrix

  • Responsible to interact with all levels of organization for incidents resolution.

  • Strong Fluency in English

Requirements

Position : SR

Experience: +10 years or more

 Work: 100% Remote

 English Level: Advanced

Full time : Monday - Friday  ( office hours )

Country :México and Perú ( ONLY)

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