SAP CRM

Role: - SAP CRM

Job Description

· Min 5 years of experience in SAP CRM in support and implementation projects with in depth knowledge of OO ABAP, CRM WebUI and One Order Framework

· Well versed with SAP CRM UI, CRM - BOL and GENIL architecture , BSP, OO programming

· Experience in CRM WebUI

· Experience in CRM Sales, primarily in One Order Framework

· Experience in CRM Middleware

· Experience in CRM BP and Product Master

· Experience in Basic ABAP – Oops, BADI's, Enhancement implementations, BDocs

· Excellent debugging skills

· Experience in different CRM processes like Design registration, quotation, contract, order, pricing

· Expertise in CRM Basic customizing and configurations as well as in WEB UI configurations

· Experience in Middle ware monitoring of queues, customizing download and handling middleware issues

· Experience managing crisis situations and resolving complex tickets

· Experience in solution designing for complex business requirements as well as implementing same

· Experience in coordinating with onsite business users and offshore team to ensure quality delivery of incident resolution, change request and projects

· Keep abreast of SAP releases, enhancements/new functionality and perform application research.

· Ability to be flexible and work analytically in a problem-solving environment

· Good Analytical, communication and presentation skills

All your information will be kept confidential according to EEO guidelines.