Greeting from AccionLabs...!!!!
Why AccionLabs?
• AccionLabs has been listed in the Top 20 Big Data Service Providers by CIO Review Magazine
• Fastest growing technology services firm in Pittsburgh & APAC regions
• Direct client requirements.
Role: SAP Consultant (SD Module)
Description:
• Provide global application maintenance service to users on company supported SAP Business Applications
• Provide global application maintenance support service to users via email and phone based on company methodologies, standard and tools
• Troubleshoot and resolve incidents for SAP standard applications and company specific developments
• Serve as liaison among user and global application maintenance colleagues in other regions
• Write and maintain Help Desk documentation within the IT Service Management System, document resolutions for future reference (known error)
• Conduct testing of application changes, prepare test data and document test results
• Support in the development of training materials
Job Requirements:
• Bachelor’s degree
• Minimum 3 years’ relevant working experience
• In-depth knowledge of SAP-SD module. Knowledge of CRM and/or SSF Ticketing Tools will be an added advantage.
• Conversant with relevant knowledge of business processes
• Basic knowledge of ITIL best practices (IT infrastructure library)
Thanks & Regards
Rajitha Reddy Jagapati|Team Lead
in.linkedin.com/in/rajithaj/;http://www.accionlabs.com
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All your information will be kept confidential according to EEO guidelines.