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Axiom Software Solutions Limited

SAP Basis and IT Service Management Specialist

contractor Remote

AI overview

Collaborate with diverse teams to manage SAP applications and IT service processes, ensuring effective cloud infrastructure operation and technical troubleshooting.

Job Title: SAP Basis and IT Service Management Specialist

Hiring Location: Netherlands

Duration: 11-Months Contract

Working Mode: Fully Remote

MUST HAVE:

Technical Skills

  1. Strong knowledge of IT Service Management, SAP Basis and SAP Applications
  2. Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers  
  3. Working experience with SAP HEC, SAP S/4HANA or any other cloud solution.
  4. Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics
  5. Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution

Soft Skills

  1. Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making
  2. Excellent communication skills (written and verbal)
  3. Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution
  4. Experience in working with cross-cultural and cross-functional teams or individuals
  5. Proficiency in English (Written and verbal), additional (local) languages are a plus/on top. E.g. Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages.

 

GOOD TO HAVE:

Technical Skills

  1. Cloud architecture and IT technical infrastructure know-how
  2. Knowledge of/certification in one of Azure, AWS or GCP fundamentals
  3. Experience with Migration, Upgrade projects esp. on S/4H Cloud.
  4. Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus

 

Axiom Software Solutions Limited

Axiom is a global information technology, consulting and outsourcing company and services provider. Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class solutions and services through the convergence of technology, innovation, expertise and experience. We provide software consulting, development and IT-enabled services to clients across the globe. We work towards delivering sustained value creation for customers, employees, industries and society at large. Core offerings include data warehousing, middleware development, product development and web-enablement of legacy applications in verticals like telecom, finance, healthcare, manufacturing, energy & utilities, retail & distribution, enablement of legacy Relentless exploration of technology horizons and a Global Delivery Model that is a judicious combination of onsite, offsite and offshore development, offer a complete range of high-ROI business solutions spanning the consulting, technology, operations and process outsourcing value chain.

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