Salesforce Engineer

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Salesforce Engineer at Civica

Civica India is looking for a skilled, innovative, and self-driven Salesforce engineer with significant experience across various aspects of the Salesforce platform who is eager to be part of a multicultural software company. The engineer will collaborate with the Salesforce team to guarantee that projects are thoughtfully envisioned, expertly developed, and successfully delivered to meet business requirements. This role involves overseeing every stage, from capturing initial requirements to designing, constructing, ensuring quality, and final deployment.

• Configure and customize Salesforce in accordance with best practices, ensuring that solutions are implemented seamlessly, efficiently, and accurately, along with the necessary documentation.
• Engage in discussions with stakeholders and the project team.
• Maintain compliance with relevant standards at the corporate, industry, national, and international levels.
• Contribute technical expertise to project design and deliverables.
• Take ownership of the modules assigned to you as part of the project.
• Actively participate in hands-on design, development and testing on projects.
• Participate in governance activities across the projects, ensuring solutions meet the internal and external requirements for the effectiveness, efficiency, confidentiality, integrity, availability, compliance, and reliability of all architecture governance-related information, services, and processes.

Requirements

What you will need to be successful in this role:

• Have at least 3 years of hands-on technical expertise with Salesforce.
• Excellent knowledge of software development lifecycles, tools and methods to support seamless deployments, including refresh cycles and overall environment management.
• A true enthusiasm for exploring the latest Salesforce innovations and staying informed about all the thrilling new feature launches.
• Proficiency in Salesforce development tools such as LWC, Visualforce, Apex, API, REST services, and JavaScript, in addition to experience with integrations involving corporate websites and custom solutions. Familiarity with single sign-on technologies (e.g., SAML, OAuth, Active Directory, ADFS) and experience in data migration processes to and from Salesforce, including a strong understanding of data models and schemas.
• Experience integrating with various Salesforce modules beyond Sales Cloud, as well as third-party solutions like Eloqua, LinkedIn, and numerous AppExchange offerings.
• Revamping and modernizing legacy applications.
• Management of Azure DevOps.

Benefits

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.