RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Salesforce Developer/Admin.
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.
About the Role
This role works with our business systems stakeholders to define feature requirements, implement new systems, and customize the platform, enabling our users to get the most out of Salesforce technology. You will provide technical leadership and hands-on implementation, configuration, and development of the various components of Salesforce and other Saas business platforms. Our team is small but growing, and we have the freedom to build the right solutions from the ground up.
Essential Responsibilities
Customize the RainFocus Salesforce platform through custom code, declarative configuration, and administration
Understand all aspects of Salesforce configuration and technical/functional capabilities
Manage tasks and projects in a fast-paced operations environment, driving issues to resolution with a strong focus on customer satisfaction and efficient task execution and implementation
Work closely with stakeholders and management to document, implement, and optimize system requirements and assist in the vendor evaluation process
Automate testing, environment maintenance, and release management
Optimize systems and processes to achieve repeatable, high-quality deployments
Serve as subject matter expert in driving the industry best practices for the CRM ecosystem and associated integrated tools, including DevOps and integration
Work iteratively with a small Agile team
Required Skills and Experience
5 years of experience implementing projects in Salesforce.com technology platforms including Sales Cloud, Service Cloud, Digital Experiences and CPQ
Salesforce development experience including Apex and Lightning Web Components
Extensive experience with declarative development, specifically Lightning Experience, Analytics, App Builder, Flows, and Components
Expert knowledge of Salesforce release management, source and version control, deployment strategies, and testing best practices
Demonstrated ability to manage large, complex projects with direct experience in Scrum
Proficiency in Salesforce's SOQL, SOSL, and Security Model
Experience with CPQ & Quote to Cash processes in a SaaS & recurring revenue company
Strong background in database concepts and data modeling capabilities
Strong experience with APIs (REST, SOAP, JSON, XML, etc)
Salesforce Certified Administrator
Salesforce Certified Developer 1
Salesforce Certified Platform Developer
Bachelor's Degree in Computer Science or other related technical fields
Desired Skills
Salesforce Certified Platform App Builder
Any Salesforce Certified Architect credentials
Experience with DevOps for SAlesforce
Experience with HTML, CSS, and Javascript (JS)
Experience with Certinia PSA
Experience developing middleware solutions for business intelligence and data analytics
Experience developing and publishing packages for Salesforce AppExchange
Experience with integrating systems with Salesforce
Personal Characteristics
The best candidates for this position must have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
Self-motivated
Self-starter
Innovative thinker
Results-oriented
Willing to be hands-on in problem solving
Great attention to detail
Strong Communicator
Well-organized
Enthusiastic and high-energy Team player?
Friendly, helpful, open and enjoys working with others and being a part of a collaborative environment.
Location/Travel
Besides the occasional conference or a visit to RF HQ, there is no regular travel required for this role.
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
