Drive large-scale digital transformation across CRM and Order Management platforms, ensuring high-quality, scalable systems that support complex enterprise sales and order journeys.
Role: Salesforce/CloudSense Lead
Location: Singapore
We are partnering with a leading telecom client to hire a Salesforce / CloudSense Lead to drive large-scale digital transformation across CRM and Order Management platforms. You will lead the design and delivery of Salesforce and CloudSense solutions, ensuring high-quality, scalable systems that support complex enterprise sales and order journeys.
Responsibilities:
Lead end-to-end solution delivery across the SDLC - from requirements to production.Own technical design and delivery for Salesforce and CloudSense implementations.
Drive product modelling, pricing, and order orchestration using CloudSense CPQ.
Define and enforce DevOps standards including CI/CD, automation, and testing.Partner with business, IT, and vendors to deliver enterprise-grade CRM and OM solutions.
Ensure system stability, performance, security, and continuous improvement.
Troubleshoot issues across sandbox, staging, and production environments.
Mentor engineers and provide strong technical leadership.
Requirements
8+ years of experience in Salesforce architecture, development, and integration.
Strong expertise in CloudSense CPQ (product modelling, pricing, orchestration).
Hands-on with Sales Cloud, Service Cloud, Community Cloud, Apex, LWC, Visualforce.
Experience with DevOps on Salesforce (CI/CD, version control, automation).
Strong knowledge of APIs, integrations, and microservices.
Excellent stakeholder communication and leadership skills.
Salesforce and/or CloudSense certifications are a strong advantage.
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Cygnify develops innovative software solutions tailored for the telecommunications industry, focusing on infrastructure support and digital transformation. The company partners with leading telecom clients to enhance operations and offers specialized cybersecurity solutions, ensuring robust protection against cyber threats.
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