About Brillio:
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
Role: Salesforce Business Analyst (CPQ)
Location: Remote. (Anywhere in US)
Job Description:
·We are seeking a detail-oriented and tech-savvy CPQ Business Systems Analyst (BSA) to join our team and support the implementation, optimization, and maintenance of our Configure, Price, Quote (CPQ) system. The ideal candidate will act as a bridge between business stakeholders and technical teams, gathering requirements and translating them into scalable CPQ solutions that streamline sales operations and enhance user experience.
· Collaborate with sales, operations, finance, and IT teams to gather, analyze, and document business requirements related to pricing, quoting, and product configurations.
· Act as a functional expert for the CPQ platform, supporting its configuration, testing, and deployment.
· Translate business needs into user stories, use cases, and process flows.
· Partner with developers and solution architects to ensure accurate implementation of CPQ enhancements and integrations.
· Support UAT (User Acceptance Testing), training, and change management activities.
· Troubleshoot and resolve issues related to quoting, pricing rules, approval workflows, and product catalog configuration.
· Maintain system documentation, SOPs, and user guides for CPQ processes.
· Monitor CPQ system performance and recommend improvements and automation opportunities.
· 4+ years of experience as a Business Analyst or Systems Analyst, with at least 2+ years working specifically with CPQ platforms.
· Hands-on experience with one or more CPQ tools (Salesforce CPQ, Apttus/Conga, Oracle CPQ, etc.).
· Strong understanding of sales processes, quote-to-cash workflows, pricing models, and discounting strategies.
· Experience working in Agile or Scrum environments.
· Excellent communication, problem-solving, and documentation skills.
· Ability to manage multiple priorities and stakeholders across business and IT teams..
Preferred Qualifications:
· Salesforce CPQ or Conga CPQ certifications.
· Experience with Salesforce CRM and integration points with CPQ systems.
· Familiarity with revenue recognition and order management processes.
· Experience with ERP systems (e.g., NetSuite, SAP, Oracle) is a plus.
· Basic understanding of Apex, Visualforce, or Lightning Components (for Salesforce-based roles).
Why should you apply for this role?
Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms.
Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
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