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Samba TV
Samba TV

Salesforce Administrator

New York, U.S.
$120,000 – $130,000 per year

TLDR

Responsibilities include implementing Salesforce solutions across global teams and enhancing platform capabilities while ensuring user satisfaction through critical support and training.

Samba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant.  Responsibilities

  • Collaborate with Go-to-Market Leaders to understand the needs of the business and devise Salesforce solutions to ease the operations of Sales and Customer Support Teams

  • Keep up to date with new SFDC features and releases to use all tools at our disposal and optimize builds

  • Work on more complex system customizations and special projects as identified by management

  • Resolving tickets and troubleshooting issues

  • Providing responsive support to maintain user satisfaction

  • Managing critical user lifecycle processes, including onboarding/offboarding and team structure changes

  • Managing roles, profiles, permissions, and public groups

  • Implementing changes such as Flows, fields, dashboards, and page layouts.

  • Testing and deploying updates to improve functionality

  • Developing training materials and rolling out new processes

  • Conducting sessions to improve platform adoption

  • Performing data loads and ensuring data accuracy and reliability

  • Supporting larger Salesforce projects, such as integrations and automation

  • Enhancing platform capabilities by refining processes and supporting new initiatives

  • Managing internal/external Salesforce resources

Requirements

  • Experience as primary Salesforce Administrator

  • Salesforce administration certifications and experience, including Sales Cloud.

  • Expertise with Salesforce configuration changes (e.g., Flows, dashboards).

  • Knowledge and curiosity about the Advertising, Media, Data and Measurement landscape much preferred but not required

  • Ability to partner with Go-to-Market, Finance and Executive Leadership

  • Experience with Claude AI, including building custom skills, using Claude Cowork as an efficiency tool, and leveraging it as a Go-to-Market resource

  • Willingness to accommodate internal stakeholders that work across multiple time zones

  • Experience with Salesforce Forecasting module

  • Bachelor's Degree

  • Experience with Google Workspace, JIRA, Slack

Tech Stack Nice To Have's

  • People.AI

  • HubSpot

  • Slack Salesforce Integration

  • Mulesoft

Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
 
Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.
Samba TV
Samba TV

Samba TV provides advanced tracking of streaming and broadcast video globally using proprietary data and technology. Our mission is to transform the viewing experience, catering to audiences who demand more insightful and engaging interactions with content.

Founded
Founded 2008
Employees
201-500 employees
Industry
Media
Total raised
$46M raised
View company profile
Salesforce Administrator
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