Sales Training Manager

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As a Sales Training Manager, you are responsible for facilitating training and developing coaching programs for the sales organization, including Sales managers. You work collaboratively with colleagues, subject matter experts, and the sales and operations leadership team to drive new hire training and ongoing program development for virtual learning offerings. You manage the implementation and evaluation of instructor-led virtual learning programs to increase learner success demonstrated by measurable learning and performance outcomes.

Our team is patient, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Facilitate training sessions for new hires, current employees, and managers
• Coach sales managers through training, coaching, and developing their teams
• Lead scheduling, organizing, and orchestrating new hire and ongoing training
• Consult with stakeholders to assess learning and training needs, identify gaps and determine appropriate learning strategy
• Design and develop training materials
• Identify training needs and schedule appropriate training sessions for employees
• Implement and measure ongoing coaching and developmental processes
• Collaborate with management to continuously maintain and develop training curriculum to improve and evolve our programs as we grow and scale the business
• Manage projects and processes to ensure timely completion
• Accountable to new-hire performance metrics
• Additional duties and tasks may be assigned as the Enablement Department scales and evolves

Qualifications:

• 4+ years of experience in training or employee development
• 1+ years in a people leadership position
• Bachelor’s Degree or equivalent work experience, advanced degree or additional certification a plus
• 6+ months of coaching and development experience
• Proven track record of being a top sales performer
• Experience designing and/or delivering sales and leadership training
• Mentor junior team members and support their professional growth and development
• Consistently meeting/exceeding sales targets

What will help you succeed:

• Excellent presentation and facilitation skills presenting ideas, expectations, and information in a concise well-organized manner
• Ability to be a thought leader in an ambiguous and rapidly changing environment
• Demonstrated knowledge and understanding of Housecall Pro software
• Strong attention to detail and excellent proofing/editing skills
• Analytical problem solver who takes initiative to move toward solutions
• Self-manager able to initiate and deliver upon multiple priorities with multiple timelines and deadlines
• Ability to learn and adapt quickly

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #Li-Remote

Location Dependent Information

This role is open to candidates and the expected salary range for this role is $75,000-$93,500. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s equity plan and the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth.

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