Sales Systems Administrator

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

Overview of the role:

The Sales Systems Analyst delivers operational excellence and drives business value by managing and optimising Sales platforms including Gong, Salesforce and Zuora. The role ensures seamless integrations across systems and translates business needs into effective solutions that improve efficiency and performance.

Requirements

What you’ll do

• System Management: Maintain sales platforms through regular maintenance, upgrades, backups, and data housekeeping.
• Integrations: Ensure stable and seamless integrations across systems.
• Stakeholder Partnership: Collaborate with Sales, Marketing, Enablement, and Finance to deliver effective solutions.
• Process Optimization: Analyse workflows and recommend efficiency improvements.
• Project & BAU Support: Support system projects while ensuring uptime and BAU continuity.
• Issue Resolution: Provide day-to-day support, troubleshoot issues, and implement preventative fixes.
• Data & Compliance: Ensure data accuracy, integrity, and regulatory compliance.
• User Enablement: Deliver training, promote best practices, and manage end-to-end user access lifecycle.
• Performance Monitoring: Monitor system performance and drive continuous improvement.

What we’re looking for

• Certified Salesforce Administrator with 5+ years’ experience
• Hands-on Salesforce expertise: Sales Cloud (essential), Revenue & Service Cloud (desirable)
• Quoting/Billing exposure: Zuora or similar platforms
• Sales & Commissions knowledge: Strong understanding of sales processes and data flows
• Systems & Integrations: Ability to manage multiple systems and integrations
• Analytical & Problem-Solving: Strong troubleshooting and analytical mindset
• Stakeholder Management: Excellent communication and collaboration skills
• Project Delivery: Experience delivering system projects in hybrid environments
• Data & Accuracy: High attention to detail and data integrity
• Business-to-Tech Translation: Ability to convert business needs into technical solutions
• Global Experience: Worked in globally distributed organisations

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Benefits

Why work for Euromonitor?

Our values:

We seek individuals who act with integrity

We look for candidates who are curious about the world

We feel that as a community, we’re stronger together

We seek to enable people to feel empowered

We welcome candidates who bring strength in diversity

International: We have a multinational workforce and communicate daily across our 16

global offices.

Hardworking and Sociable: Our staff balance hard work with enjoyment, offering flexible

hours and regular social events, including after-work meetups, summer and Christmas

parties.

Committed to Making a Difference: Our Corporate Social Responsibility Programme

provides two volunteering days annually; donation amounts for new starters and supports

local and international charities through various initiatives.

Excellent Benefits: We offer competitive salaries, private health insurance, and generous

holiday allowances, amongst much more!

Opportunities to Grow: We provide extensive training and development, promoting from

within and across departments, and rewarding talent.

Equal Employment Opportunity: Euromonitor International does not discriminate based

on race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender

identity, marital status, disability, genetic information, age, membership in an employee

organisation, or other non-merit factors