Sales Support Executive

AI overview

Support the sales team by managing proposals, contracts, and performance reporting while driving workflow improvements to enhance productivity across multiple regions.

About SensorFlow


SensorFlow makes smart buildings a reality. We are on a mission to retrofit every building to automate decision-making and deliver actionable insights from real-time data, starting with hotels. We have helped global brands like The Ascott, Accor, and Marriott save up to 30% on energy costs while enhancing operational productivity. Currently operating in seven markets across Southeast Asia, SensorFlow is rapidly expanding into Europe.


Role Overview
We are looking for a driven and detail-oriented Sales Support Executive who thrives in a fast-paced environment and is eager to contribute to our ambitious growth. This role is critical to ensuring the sales team operates efficiently by providing high-quality administrative, documentation, and operational support. 

You will work closely with our Associate Vice President of Sales, pricing manager, sales directors, and business development managers across multiple regions.


Responsibilities

  • Collaborate with clients to gather essential data and documents required for proposal development and sales presentations.
  • Draft, customize, and refine sales proposals and client presentations, ensuring alignment with customer needs and company offerings.
  • Manage and review contracts, purchase orders, and formal agreements to ensure accuracy, compliance, and timely processing.
  • Maintain CRM system integrity by regularly updating contact details, deal stages, and sales activity records to ensure accurate sales tracking.
  • Generate performance reports including KPI dashboards, sales summaries, and custom reports to support data-driven decision-making.
  • Organize and manage sales collateral and documentation, such as pricing models, project trackers, and contract archives outside the CRM system.
  • Identify and implement workflow improvements through automation and process optimization to enhance sales team productivity.
  • Provide cross-functional support to the AVP of Sales, pricing manager, sales directors, and business development managers on administrative and operational tasks.
  • Monitor proposal and contract pipelines, ensuring timely follow-ups and proactively resolving bottlenecks with key stakeholders.
  • Support onboarding efforts by creating training materials, tool walkthroughs, and process documentation for new sales team members.
  • Prepare for internal and external meetings by compiling briefing documents and ensuring all data and insights are up to date.


Requirements

  • Minimum 3 years of experience in sales support, sales operations, or administrative roles—preferably in technology, energy, or hospitality industries.
  • Exceptional organizational skills with high attention to detail, and proven ability to manage multiple priorities under tight deadlines.
  • Strong communication skills, both written and verbal, with experience collaborating across diverse internal teams and directly with international clients.
  • Proficient in Microsoft Office tools (Excel, PowerPoint, Word) and skilled in CRM platforms such as HubSpot, Salesforce, or similar systems.
  • Self-motivated and proactive, with a continuous improvement mindset and the ability to streamline workflows in a fast-paced, scaling business environment.
  • Comfortable working remotely in a globally distributed team, demonstrating independence, accountability, and adaptability across time zones.


What We Offer

  • The chance to work with a high-growth, mission-driven company shaping the future of energy efficiency and smart buildings.
  • A supportive and collaborative environment with exposure to global sales operations.
  • Opportunities for professional growth and development as we expand into new markets.
  • Flexibility of remote work while being closely connected to a dynamic, multicultural team.

Perks & Benefits Extracted with AI

  • Remote-Friendly: Flexibility of remote work while being closely connected to a dynamic, multicultural team.
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