Sales Support Executive

About SensorFlow: 

SensorFlow is a hospitality-first technology company helping hotels reduce energy waste, improve operations, and make better decisions with real data.  We help hotels reduce HVAC energy costs by 20–40% while maintaining guest comfort. We work with leading hospitality groups, including Accor, The Ascott, Shangri-La, Hilton, Marriott, and Hyatt across Asia Pacific, the Middle East, and beyond. We design everything specifically for hotels, recognising that no two properties operate the same. By combining automation with actionable data, we help teams move from guesswork to clear, confident decision-making. 

At SensorFlow, we value ownership, clarity, and continuous improvement. We work collaboratively, challenge ideas directly, and stay focused on delivering real outcomes for our customers.

If you want to work on meaningful problems in hospitality and sustainability, and be part of a team building with purpose and speed, we would love to hear from you.

Role Overview
We are looking for a driven and detail-oriented Sales Support Executive who thrives in a fast-paced environment and is eager to contribute to our ambitious growth. This role is critical to ensuring the sales team operates efficiently by providing high-quality administrative, documentation, and operational support. 

You will work closely with our Associate Vice President of Sales, pricing manager, sales directors, and business development managers across multiple regions.

Responsibilities

• Collaborate with clients to gather essential data and documents required for proposal development and sales presentations.
• Draft, customize, and refine sales proposals and client presentations, ensuring alignment with customer needs and company offerings.
  
• Manage and review contracts, purchase orders, and formal agreements to ensure accuracy, compliance, and timely processing.
  
• Maintain CRM system integrity by regularly updating contact details, deal stages, and sales activity records to ensure accurate sales tracking.
  
• Generate performance reports including KPI dashboards, sales summaries, and custom reports to support data-driven decision-making.
  
• Organize and manage sales collateral and documentation, such as pricing models, project trackers, and contract archives outside the CRM system.
  
• Identify and implement workflow improvements through automation and process optimization to enhance sales team productivity.
  
• Provide cross-functional support to the AVP of Sales, pricing manager, sales directors, and business development managers on administrative and operational tasks.
  
• Monitor proposal and contract pipelines, ensuring timely follow-ups and proactively resolving bottlenecks with key stakeholders.
  
• Support onboarding efforts by creating training materials, tool walkthroughs, and process documentation for new sales team members.
  
• Prepare for internal and external meetings by compiling briefing documents and ensuring all data and insights are up to date.

Requirements

• Minimum 3 years of experience in sales support, sales operations, or administrative roles—preferably in technology, energy, or hospitality industries.
  
• Exceptional organizational skills with high attention to detail, and proven ability to manage multiple priorities under tight deadlines.
  
• Strong communication skills, both written and verbal, with experience collaborating across diverse internal teams and directly with international clients.
  
• Proficient in Microsoft Office tools (Excel, PowerPoint, Word) and skilled in CRM platforms such as HubSpot, Salesforce, or similar systems.
  
• Self-motivated and proactive, with a continuous improvement mindset and the ability to streamline workflows in a fast-paced, scaling business environment.
  
• Comfortable working remotely in a globally distributed team, demonstrating independence, accountability, and adaptability across time zones.

What We Offer

• The chance to work with a high-growth, mission-driven company shaping the future of energy efficiency and smart buildings.
  
• A supportive and collaborative environment with exposure to global sales operations.
  
• Opportunities for professional growth and development as we expand into new markets.
  
• Flexibility of remote work while being closely connected to a dynamic, multicultural team.