Sales Support Executive

About SensorFlow

SensorFlow makes smart buildings a reality. We are on a mission to retrofit every building to automate decision-making and deliver actionable insights from real-time data, starting with hotels. We have helped global brands like The Ascott, Accor, and Marriott save up to 30% on energy costs while enhancing operational productivity. Currently operating in seven markets across Southeast Asia, SensorFlow is rapidly expanding into Europe.

Role Overview
We are looking for a driven and detail-oriented Sales Support Executive who thrives in a fast-paced environment and is eager to contribute to our ambitious growth. This role is critical to ensuring the sales team operates efficiently by providing high-quality administrative, documentation, and operational support. 

You will work closely with our Associate Vice President of Sales, pricing manager, sales directors, and business development managers across multiple regions.

Responsibilities

• Collaborate with clients to gather essential data and documents required for proposal development and sales presentations.
• Draft, customize, and refine sales proposals and client presentations, ensuring alignment with customer needs and company offerings.
  
• Manage and review contracts, purchase orders, and formal agreements to ensure accuracy, compliance, and timely processing.
  
• Maintain CRM system integrity by regularly updating contact details, deal stages, and sales activity records to ensure accurate sales tracking.
  
• Generate performance reports including KPI dashboards, sales summaries, and custom reports to support data-driven decision-making.
  
• Organize and manage sales collateral and documentation, such as pricing models, project trackers, and contract archives outside the CRM system.
  
• Identify and implement workflow improvements through automation and process optimization to enhance sales team productivity.
  
• Provide cross-functional support to the AVP of Sales, pricing manager, sales directors, and business development managers on administrative and operational tasks.
  
• Monitor proposal and contract pipelines, ensuring timely follow-ups and proactively resolving bottlenecks with key stakeholders.
  
• Support onboarding efforts by creating training materials, tool walkthroughs, and process documentation for new sales team members.
  
• Prepare for internal and external meetings by compiling briefing documents and ensuring all data and insights are up to date.

Requirements

• Minimum 3 years of experience in sales support, sales operations, or administrative roles—preferably in technology, energy, or hospitality industries.
  
• Exceptional organizational skills with high attention to detail, and proven ability to manage multiple priorities under tight deadlines.
  
• Strong communication skills, both written and verbal, with experience collaborating across diverse internal teams and directly with international clients.
  
• Proficient in Microsoft Office tools (Excel, PowerPoint, Word) and skilled in CRM platforms such as HubSpot, Salesforce, or similar systems.
  
• Self-motivated and proactive, with a continuous improvement mindset and the ability to streamline workflows in a fast-paced, scaling business environment.
  
• Comfortable working remotely in a globally distributed team, demonstrating independence, accountability, and adaptability across time zones.

What We Offer

• The chance to work with a high-growth, mission-driven company shaping the future of energy efficiency and smart buildings.
  
• A supportive and collaborative environment with exposure to global sales operations.
  
• Opportunities for professional growth and development as we expand into new markets.
  
• Flexibility of remote work while being closely connected to a dynamic, multicultural team.