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Delta Electronics

Sales Support Engineer – Industrial

Rome , Italy
full-time

AI overview

Support the sales team by preparing proposals, providing technical support, and conducting product demonstrations, while collaborating with cross-functional teams to ensure customer satisfaction.

Industrial Sales Support Engineer will work with our local sales team, regional sales managers, and customers for successful sales conversion. This also includes the pre-sales activities, where one has to assist in formulating/ reviewing the product specification as per the customer's needs, and accelerate the sales procedure accordingly. SSE has to provide training to customers if necessary, preparing the needed material.

Key Responsibilities:

  • Provide technical support to the sales team during quotation, including review of customer requirements
  • Prepare techno-commercial proposals based on customer requirements
  • Conduct product demonstration and technical training for customers
  • Collaborate with the corporate technical team to provide optimal solutions to customers
  • Collaborate with technical engineers to provide post-sales support to ensure customer satisfaction
  • Continuously learn and develop knowledge of power systems, staying up-to-date with the company products portfolio
  • Work collaboratively with cross-functional teams (e.g. sales, engineering, technical) to ensure the success of the business

Requirements:

  • Bachelor’s degree in electrical engineering, electronics engineering, telecommunications or related field
  • Min. 5 years of related working experience
  • Strong communication and interpersonal skills
  • Understanding of power systems and electrical design
  • Fluency in Italian and English
  • Strong working knowledge of Microsoft Office and Visio/CAD
  • Business travel is mandatory depending on customer requirements (40-60% of the time)
 Delta Electronics

Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission: "To provide innovative, clean and efficient energy solutions for a better tomorrow."​ For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions. With the acquisition of Energy Systems business from Ascom, a Swiss company in 2003, and Eltek ASA, a Norwegian company in April 2015, Delta has inherited the excellent engineering resources and power design knowledge since 1906 and further development into telecom, industrial and medical markets. It is a significant step forward in Delta’s ability to offer complex high-power solutions, a broader product portfolio and strengthened Delta's position in the European market. Together with our 80.000 colleagues worldwide, we believe in technology and collaboration and provide innovative and energy-efficient solutions.   

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