Sales Support Coordinator

AI overview

Support the sales team by managing client enquiries, preparing quotations, ensuring CRM accuracy, and enhancing client communication, contributing to overall sales success.

Sales support Coordinator

Location: Perth, Scotland (Office-based)
Salary: £30,000–£35,000 (DOE) + Bonus Scheme + Benefits

Hours: 07.00am - 3.30pm or 08.00am - 4.30pm.

Are you a proactive organiser who thrives on keeping things moving behind the scenes? Do you enjoy being the go-to person who ensures clients are responded to, quotes are tracked, and teams stay accountable?

If this sounds like you, a respected specialist in healthcare furniture projects is looking for a Sales Support Coordinator to join their growing team. This is a pivotal role supporting two Area Sales Directors and the wider sales function, helping them stay focused on building relationships and winning work.

About the Company

This family-run business delivers fitted furniture solutions for hospitals and healthcare environments across the UK, they’re known for their respectful, inclusive culture and long-term growth plans. The environment is friendly, light-hearted, and values-driven, with a strong emphasis on teamwork and strategic development.

What’s the role about?

As Sales Support Coordinator, you’ll be the engine behind the sales team’s success:

  • Manage incoming client enquiries and coordinate timely responses with estimating and project teams.
  • Prepare and track quotations, ensuring accuracy and consistency.
  • Own CRM updates (Salesforce), keeping client data and pipeline visibility sharp.
  • Manage follow-up communications with clients to confirm receipt, clarify requirements, or capture feedback.
  • Schedule client calls, discovery sessions, and site visits as needed.
  • Assist with basic sales analytics, such as conversion tracking and enquiry response metrics.

Requirements

You’ll bring:

  • Proven experience in sales coordination, customer service, or commercial support.
  • Strong organisational skills and attention to detail.
  • Confident using CRM systems (Salesforce preferred) and Microsoft Office.
  • A proactive, adaptable mindset — able to hold others accountable with tact.
  • Experience of project-based industries is preferred but not essential.

Benefits

What’s in it for you?

  • Salary - £30,000 - £35,000 (DOE)
  • Time Off – 33 days holiday (including Christmas shutdown), plus your birthday off.
  • Tenure Rewards – Extra holiday every 2 years (up to 5 days).
  • Health & Wellbeing – Optional health insurance and death-in-service benefit.
  • Company Bonus Scheme – After probationary period
  • Culture – Family-oriented, respectful, inclusive, with quarterly team events

IND25

Perks & Benefits Extracted with AI

  • Health Insurance: Optional health insurance and death-in-service benefit.
  • Company culture: Family-oriented, respectful, inclusive, with quarterly team events.
  • Paid Time Off: 33 days holiday (including Christmas shutdown), plus your birthday off.

Universal Business Team (“UBT”) is a global enterprise spanning 19 countries across the United Kingdom, Europe, North America, Central America and Australasia. UBT, headquartered in Sydney, Australia, is a diversified business consultancy that supports clients with business-advisory and group-buying services with the objective to help businesses develop a competitive edge. UBT was launched in 2009 in response to the Global Financial Crisis to support client organisations that were either in distress or looking to improve their competitiveness and financial performance. Currently, UBT turns over $500M (AUD) and has aspirations for significant growth over the next three to five years. A recent decision was made to bring four separate global regions together under the one global brand and leadership team. UBT’s business advisory services comprise corporate training, consulting, recruitment, accounting, and group buying services. UBT facilitates leadership and business excellence for our client’s in their respective industries. Through the group buying function, UBT nurtures mutually-beneficial relationships between member businesses and world-leading providers of business goods and services. The outcome to which we strive is a “win-win” for small-to-medium enterprises and big business alike. UBT provides services and products to approximately 3,000 independent, family-owned businesses globally with combined annual revenues exceeding $12B (AUD). The majority are small to medium sized enterprises with typical annual revenue ranges between $5m-$20m. However, there are also some larger businesses with annual revenues in the range of $100m-$250m. The unifying feature of all UBT’s clients is that the owners are parishioners of the Plymouth Brethren Christian Church (PBCC). UBT (which is owned by the PBCC) supports clients by providing products, services and support designed to increase their profitability and growth. The after-tax profits generated by UBT are reinvested into community initiatives, predominantly through schools (established to educate the children of Brethren families) and charities, such as the Rapid Relief Team (“RRT”) and the Red Cross. UBT Recruitment are an Equal Opportunities Employer. We will apply a rigorous, objective selection process using non-discriminatory criteria, as far as possible on behalf of all the businesses we recruit for.To view our policy in full please contact [email protected]

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£30,000 – £35,000 per year
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