Veeva Systems is hiring a

Sales Support Analyst

Budapest, Hungary
Full-Time
Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company focused on making a positive impact on its customers, employees, and communities.

The Role

Veeva is looking for an energetic Sales Support Analyst to join our growing team!

You will be a partner to the EU Sales team and work directly with our customers to support their Veeva software subscription orders. Our ideal candidate is a motivated, goal-oriented, and energetic individual who is interested in developing sales support and customer service best practices.

Please note that Veeva will only consider applications from individuals that are already eligible to work within the EU.

What You'll Do

  • Build trusted relationships through direct communication with Veeva sales, finance, and operations teams and also with our customers
  • Create and process subscription and renewals opportunities and quotes in a timely and accurate manner
  • Answer customer questions about the order process and provisioning status
  • Collect relevant documentation to close out opportunities
  • Daily navigation of Salesforce, including, but not limited to - creating opportunities, running reports, searching for current orders, and building quotes
  • Working on special projects, as needed

Requirements

  • University degree (BA, BSc, BBA) or equivalent work experience
  • 3+ years in sales support or a customer support environment
  • Strong written and oral communication skills in English
  • Intermediate Excel Skills
  • Experience working in SalesForce.com or other CRM system
  • Strong organizational and time management skills, attention to detail

Nice to Have

  • Enjoy solving problems. If you don’t know the answer, you’ll dig until you find it
  • SaaS experience
  • Experience with MS Office (PowerPoint, Word)
  • Experience with Google Suite (Docs, Sheets, Slides)
  • Fluency in another European language (German, Spanish, Italian, French)

Perks & Benefits

  • Allocations for continuous learning & development
  • Health & wellness programs
  • Cafeteria package

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

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