Sales Solutions Architect

Who we are

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

About the role

The Sales Solutions Architect  is a strategic partner to the Vice President of Sales, operating within a shared-ownership model to drive territory execution, deal progression, and revenue outcomes. This role functions as the execution and continuity arm of the VP, translating sales strategy into action across complex, multi-solution opportunities. The Sales Solutions Architect  plays a critical role in solution positioning, technology demonstrations, deal readiness, and cross-functional coordination, ensuring consistency, clarity, and momentum throughout the sales cycle.

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH.

What you’ll do (Essential Responsibilities)

VP Partnership & Deal Execution

Operate as a strategic extension of the Vice President of Sales, with shared accountability for territory execution and opportunity success.

Maintain continuity across deals by anticipating next steps, risks, and gaps as opportunities progress.

Translate VP-defined sales strategy into structured execution across discovery, demos, proposals, and finalist meetings.

Prepare and maintain executive-level meeting prep documents, agendas, summaries, and follow-ups for all key sales engagements.

Support complex sales cycles involving multiple internal and external stakeholders while ensuring alignment and readiness at each stage.

Solution & Portfolio Ownership

Develop and maintain deep expertise across the full Quantum Health solution portfolio, including:

Embold Plus

Quantum Flex

Quantum Signature

Align prospect needs and operating models to the appropriate solution configuration, clearly articulating trade-offs and evolution paths.

Accurately position what Quantum Health manages versus what remains client-owned or carrier/partner-owned across each solution model.

Support consistent, accurate solution messaging across opportunities involving Care Finder powered by Embold, Real-Time Intercept®, clinical programs, pharmacy navigation, and point-solution integrations.

Serve as a trusted internal resource for solution clarification and positioning.

Technology & Sales Demo Leadership

Lead or co-lead live, scenario-based sales demonstrations tailored to the prospect and buying audience, including:

Member experience (mobile app and portal)

Provider workflows

Warrior experience (PIVIT)

Reporting and analytics storytelling

Customize demos by industry, persona, and use case to reinforce solution value and outcomes.

Act as a subject-matter expert on how Quantum Health’s technology and human support model work together to deliver results.

Sales Operations, Process & Readiness

Support maintaining accurate and timely opportunity, contact, and activity data in Salesforce.

Support managing deal hygiene, readiness, and follow-up discipline to ensure no loss of momentum.

Coordinate cross-functional inputs required for proposals, pricing, due diligence responses, and site visits.

Conduct research on employer organizations and market dynamics; synthesize insights for Sales leadership.

Represent Quantum Health in select industry events and sales engagements as needed to support pipeline development.

All other duties as assigned.

What you’ll bring (Qualifications)

Education: Bachelor’s degree in Business or equivalent experience

Experience: 5+ years of experience in healthcare, insurance, or technology-enabled solution sales

Proven experience supporting or executing complex B2B sales cycles

Demonstrated ability to lead or support executive-facing technology and solution demonstrations

Strong understanding of employer-sponsored health benefits and healthcare navigation models

Proficiency with Salesforce CRM

Advanced skills in PowerPoint, Word, and Excel

Exceptional written and verbal communication skills with executive-level polish

Ability to translate complex solutions into clear, compelling narratives

Strong organizational skills, attention to detail, and comfort operating in fast-moving environments

Commitment to protecting company and member data in accordance with all security, ethics, and compliance policies

A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us.

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