Sales Service Executive (digital media/advertising)

TLDR

This role is designed as a sales development position to train future Digital Executives while significantly boosting the productivity of the sales team.

GumGum is The Mindset Company™ transforming advertising. We’re an advertising technology company delivering results by matching brands with people in the right mindset in the moments that matter. Our platform is powered by the Mindset Graph™, our AI-driven data engine that processes billions of real-time contextual, creative, environmental, and historical signals to match every ad with the most receptive audience. The result is advertising that drives meaningful outcomes for advertisers and publishers, and is more relevant for consumers.

We were founded in 2008 and are headquartered in Santa Monica, California, operating in over 19 markets across North America, Europe, Japan, and Australia.

Our principles guide our work every day and are as follows:

  • Customer-Obsessed: We’re focused on advertising solutions that solve needs and drive success for clients and partners.
  • Make it Happen: We have a bias for action and take ownership to deliver results.
  • Always Innovate: We push boundaries with creativity and technology.
  • Foster Belonging: We ensure colleagues feel included, supported, and empowered to thrive.

To be a part of The Mindset Company™ transforming advertising, please visit www.gumgum.com/careers.

The Sales Service Executive (SSE) is an entry-level to early-career sales role designed to train future Digital Executives. The role functions as a sales development role to senior sellers, supporting the sales team in prospecting, pitch development, account coverage, and day-to-day sales activity.

While not a quota-carrying position, the SSE plays an active role in the selling process and gains direct exposure to clients, agencies, and the full sales motion. The primary objective of the role is sales training and readiness, while meaningfully increasing the productivity of the sales team.

We are considering candidates in Düsseldorf and Hamburg. Must fluently speak German.

What You'll Achieve

Sales Support

  • Support sellers in developing sales proposals, decks, client presentations
  • Assist with prospecting and account research across assigned lists
  • Help prepare for RFPs, upfront conversations, and scatter opportunities
  • Track and organize sales materials, follow-ups and meeting notes

Account Coverage 

  • Provide continuity and coverage for account lists during seller absences (e.g., leaves of absence, vacations)
  • Ensure continuity of communication and pipeline momentum
  • Escalation of deal-critical decisions to Sellers
  • Clear handoff before and after leave

Inbound Leads

  • Qualify inbound leads using defined criteria
  • Conduct initial outreach or discovery on behalf of Sellers
  • Document context and recommended next steps before handoff

Client Agency Interaction 

  • Attend client and agency meetings alongside Sellers, as appropriate for deal stage and development readiness
  • Participate in presentations and pitches as appropriate
  • Support client entertainment, events, and relationship-building activities
  • Serve as a professional, reliable extension of the sales team in external interactions

Sales Operation Discipline

  • Maintain accurate and timely documentation of sales activity, meetings, and notes in Salesforce and other sales tools
  • Ensure follow-ups, materials, and internal handoffs are tracked and completed on time
  • Support basic reporting and tracking to provide visibility into pipeline activity and sales execution
  • Demonstrate strong attention to detail and follow-through to ensure consistent, high-quality sales execution

What Success Looks Like

The SSE role is explicitly designed as a feeder into an Account Executive position. High performers are typically promoted into junior sales roles after demonstrating mastery of sales fundamentals, client readiness, and internal execution.

  • Sales teams are more efficient and spend more time in market
  • High-quality, on-time sales materials and presentations
  • Strong internal reputation as a reliable sales partner
  • Growing confidence and credibility in client and agency interactions
  • Speed and quality of inbound lead response
  • Quality of sales materials (AE/SD feedback)
  • Effectiveness during continuity coverage
  • Demonstrated readiness against AE competency expectations
  • Clear readiness to progress into an Digital Executive role

Skills You'll Bring

  • Internship or early-career experience in sales, media, marketing, advertising, customer-facing roles, or related environments supporting commercial, client-facing, or revenue-generating teams is a plus
  • Must fluently speak German
  • Exposure to digital advertising, media, technology, or B2B sales environments preferred but not required
  • Early-career professional with strong interest in media sales
  • Bachelor’s degree preferred
  • Highly organized, detail-oriented, and proactive
  • Strong written and verbal communication skills
  • Comfortable interacting with clients and agencies
  • Curious, coachable, and motivated to build a sales career

What We Offer

  • Learn about our benefits & perks package at gumgum.com/benefits. If you'd like additional information, your recruiter can share more specifics during the hiring process!

Awards

  • 2025 & 2026 Digiday Media Awards Europe Best Contextual Targeting Offering
  • 2025 AdExchanger Awards AI Innovators, Technology & Service Provider, Finalist
  • 2025 MARKETECH APAC Marketing Technology Awards Silver Winner for Best Contextual Advertising Tech Platform
  • 2025 Inc. B2B Power Partner
  • 2025 ExchangeWire The Wires Global Best Client Services team winner (GumGum UK)
  • 2025 and 2026 BuiltIn Best U.S. Midsize Companies to Work For

DEIB and EEO Statement

GumGum is proud to be an equal opportunity employer. We're committed to creating a workplace where people feel respected, supported, and able to do their best work. We believe different perspectives make us stronger and lead to better outcomes—for our teams, our partners, and our business. We strive to build an environment where individuals are treated fairly, opportunities are accessible, and everyone is held to a high standard of respect and accountability.

We're always learning and evolving as a company, and we continue to take thoughtful steps to support our people and strengthen our culture.

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GumGum builds AI-powered solutions that enhance digital advertising by focusing on contextual relevance rather than personal data. Targeting advertisers and brands, the company leverages computer vision technology to maximize ad effectiveness while ensuring brand safety across various markets.

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