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Rentokil Initial

Sales Operations Trainer

Sydney , Australia
full-time On-site

AI overview

Lead the development and delivery of training for sales teams that enhances their efficiency and drives revenue growth through data-driven strategies.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

We are looking for a dynamic and engaging Sales Operations Trainer to join our team based in Lidcombe on a full-time basis. As the Sales Operations Trainer, you will be the bridge between our technical sales systems and our sales teams. Your mission is to ensure every Sales Representative and Account Manager in the region is an expert in our sales process, our inhouse CRM, and operational tools and dashboards. You will turn data-driven strategies into actionable training programs that drive efficiency and revenue growth.

Key Responsibilities

  • Onboarding & Training: Design and deliver comprehensive onboarding for new sales hires, focusing on our inhouse CRM usage, lead management, and pricing tools.
  • Process Optimisation: Identify gaps in the current sales workflow and develop training interventions to improve "speed-to-lead" and conversion rates.
  • Content Creation: Build engaging training materials, including "How-To" guides, video tutorials, and interactive workshops tailored to the sales environment.
  • Performance Coaching: Conduct regular "pulse checks" and shadow sessions with sales staff to ensure best practices are being applied in Sales related scenarios.
  • Stakeholder Collaboration: Work closely with the Sales Ops Manager, National Sales Trainer and Regional Sales Managers to align training with quarterly commercial goals.

To be successful in this role, you will bring:

  • Experience: 3+ years in Sales Operations, Sales Training, or a Senior Sales role within a service-based industry.
  • Tech Savvy: Advanced proficiency in CRM systems (experience with Salesforce or similar is highly regarded) and Microsoft Excel.
  • Communication: A natural storyteller who can take complex operational data and make it simple, relatable, and actionable.
  • Location: Ability to work out of our Lidcombe office with occasional travel to other regional branches as required.

Why Join Rentokil Initial?

  • Stability: Join a global leader with a 100-year history of essential service delivery.
  • Growth: Access to international career pathways and professional development.
  • Culture: A down-to-earth, high-performance environment where results are celebrated and safety is a priority.

Perks and benefits

  • Strong work-life balance culture.
  • Employee Assistance Program (EAP)
  • Discounted Pest Services
  • Employee Referral Program
  • Employee cash incentive programs and bonuses

About Rentokil Initial

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

Rentokil Initial Employee Testimonials

“At Rentokil, there are a huge variety of positions that would suit anyone.”

Tony Wright

“Even though I can do my role at home, I choose to come into the office to spend time with my colleagues.” “It’s easy to have a work-life balance working with Rentokil Initial.”

Michael Stone

“What has kept me at Rentokil Initial is the diversity of the role and the large amount of support.” The opportunities are endless here.”

Adam D’Andrilli 

Submit your resume and further your sales career today!

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Strong work-life balance culture.
  • Employee Referral Program: Employee Referral Program
Rentokil Initial

Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!

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