Sales Operations Specialist (m/f/d) (DACH)

Stellenbeschreibung

Deine Aufgaben bei uns:

• Advance and optimize our Salesforce infrastructure and integrate adjacent tools (e.g., Jira, NetSuite, Marketing)
• Develop comprehensive dashboards and reports for real-time insights into pipeline health, forecast accuracy, and team performance
• Implement AI-powered tools to support Account Executives (e.g., lead scoring, next best actions, deal intelligence)
• Build predictive models to improve revenue forecasting accuracy

• Define and continuously refine the marketing & sales funnel
• Establish and monitor conversion rate benchmarks at each funnel stage
• Design and implement scalable sales processes (deal approvals, discounting policies, territory management)
• Develop clear handoff processes between Marketing, SDRs, and AEs
• Define deal approval limits and escalation paths by seniority level

• Build a rigorous pipeline management system with weekly reviews
• Proactively identify pipeline risks and develop mitigation strategies
• Conduct regular deal reviews with AEs to ensure pipeline quality
• Ensure continuously filled pipeline through data-based territory and lead allocation
• Create forecast models and what-if scenarios for executive leadership
• Monitor Renewals and implement Churn preventing processes

• Partner closely with senior leadership to execute sales strategy
• Coach AEs on best practices for CRM hygiene and deal management
• Identify skill gaps and develop corresponding enablement programs
• Deliver quarterly business reviews to C-level on pipeline health and revenue projections

Was Du mitbringst:

• Experience in Sales or Revenue Operations, ideally in B2B SaaS (growth or mid-market focus)
• Deep knowledge of Salesforce and its ecosystem, with hands-on experience in Salesforce administration, reporting, and automation
• Skilled in pipeline management, forecasting, and sales process design
• Skilled in defining and implementing scalable processes (e.g., approval workflows, handoffs, territory planning) 
• Proven ability to drive cross-functional collaboration and support sales team enablement
• Comfortable presenting insights to senior stakeholders and driving data-based decisions
• Fluent in English; German is a considered plus but not required! 
• Limited travel required

Was wir Dir bieten:

• A modern office space in Berlin (with flexible remote work options) 
  
• Competitive benefits, including generous wellness allowances 
• A culture of continuous learning, innovation, and professional growth 
• Opportunities to contribute to products that make a real impact