Sales Operations, Senior Partner

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Recognized by MedTech Breakthrough as the Best Practice Management Solution Provider in 2024 and the Digital Health Awards in 2023, SimplePractice is proud to pave the future of health tech.

The Role

As the Sales Operations, Senior Partner at SimplePractice, you will be a key member of the Sales leadership team which is responsible for driving a new line of revenue growth for our marketing and product led business, reporting directly to the head of sales. SimplePractice has successfully scaled via Product-Led Growth (PLG), and we are now launching and expanding our sales-led growth (SLG) motion to capture the mid-to-upper market for Groups in the behavioral and mental health segment. This is a critical role to our organization’s success to ensure silos are broken down between Marketing, Sales, Product, and Customer Success.  

You will lead our Sales Operations efforts, including maintaining our CRM, responsible for facilitating a continuous feedback loop of sales insights to the sales team, internal stakeholders, and technology partners to drive revenue growth.   

Responsibilities

GTM Engineering & Tech Stack Ownership

• CRM Governance and Infrastructure Evolution: Lead the ongoing configuration and maintenance of the connective tissue of our new sales tech stack (Gong, ZoomInfo, DocuSign) into our CRM, ensuring cross functional alignment across Marketing and Customer Success

Customer Journey Mapping: Standardizing the handoff between Marketing leads, sales conversions, and customer success. 

• Sales Strategy Execution: Translate the Sr. Director of Sales’ vision into technical workflows that reduce rep friction and accelerate deal velocity.

Advanced Analytics & Insight Sharing

• Sales Analytical Lead: Partner with the internal data analyst in building and maintaining sophisticated dashboards that track the "PLG to Sales" conversion funnel. 
• Agnostic Data Modeling: Maintain a "single source of truth" for revenue data, ensuring that sales frameworks are measurable within the tech stack.
• Revenue Forecasting: Maintaining a source of truth for future revenue, enabling the business to plan for additional hiring and investment 
• Insight Loops: Design automated reporting that shares field-level insights (competitive intelligence, feature gaps) with Product and Marketing. Partner weekly with the Marketing team to audit top-of-funnel performance. 

Growth Hacking & Marketing Alignment

• Experimentation Framework: Partner with our mature Marketing team to develop a "growth hacking" framework, running synchronized Sales/Marketing experiments to test new market segments across the top of the funnel. 
• Trustworthy Numbers: Ensure 100% confidence in sales numbers by aligning attribution models and conversion metrics with Marketing’s data sets.

Leadership & Team Structure

• Strategic Leadership: You will work crossfunctionally with a HubSpot administrator and GTM systems architect to provide Sales funnel functional guidance. You will be responsible for defining their priorities as they relate to Sales Ops and ensuring their output aligns with GTM strategic goals. 

Desired Skills & Experience

• Experience: 7+ years in Sales/Revenue Operations, with at least 2 years of deep cross functional reporting experience 
• Sales Tech Stack Experience: Deep expertise in leveraging HubSpot and various sales tech ecosystems;  Gong and Zoominfo experience a must, experience with Martech solutions (Twilio Segment) a strong plus. 
• Inbound Velocity Management: Experience working with high-volume inbound lead engines. Experience providing real-time feedback on lead quality and source effectiveness, ensuring that every marketing-generated lead is accurately tracked through the HubSpot lifecycle.
• Territory Creation: Experience leveraging TAM data driven insights to create fair and equitable territories for the Sales team. 
• Providing Data Driven Insights: Providing granular reporting of sales activity across the funnel and making data driven business recommendations to cross functional teams 
• Excellent Communication Skills: Ability to effectively communicate and present ideas and business insights, both oral and written, to both cross functional partners and sales executive leadership weekly. 
• Collaborative Leadership: Ability to influence and guide data professionals who may not report to you directly, translating business needs into technical requirements.
• Industry Knowledge: Experience in HealthTech, EHR, or Practice Management is a significant advantage.

Base Compensation Range

$118,000- $148,000 annually

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at [email protected].