Sales Operations Manager

TLDR

Own sales systems and data integrity as a builder in an early-stage environment, partnering with teams to implement scalable processes and support revenue growth.

About Hauler Hero

Hauler Hero is a vertical SaaS platform modernizing the waste hauling industry. Hauling generates $90B+ in annual revenue in the US and Canada, yet most operators still rely on legacy software and spreadsheets.

We deliver a modern operating system for haulers covering dispatch, routing, CRM, billing, accounting, and payments.

Today we serve 200+ hauling companies and generate $4M+ in ARR, with a product built specifically for the operational and financial realities of this industry.

The Role

We are hiring our first dedicated Sales Operations Manager. This is a builder role, not a reporting-only role. You will own sales systems, data integrity, process design, and automation to support a growing GTM team.

You will partner closely with Sales Leadership, Marketing, and Customer Success to ensure clean pipeline operations, accurate forecasting, and scalable processes.

What You’ll Do

  • Own HubSpot architecture, workflows, and data hygiene

  • Build and maintain sales dashboards, reporting, and forecasting

  • Design pipeline stages, deal processes, and qualification frameworks

  • Implement automation to reduce manual rep work

  • Serve as the single source of truth for GTM data

  • Partner with leadership on territory design, quota planning, and capacity modeling

  • Support SDR and AE teams with tools and enablement

The Numbers

  • Current sales org: 8 team members (Inside Sales Manager, 2 SDRs, 4 AEs, 1 Sales Engineer)

  • Planned growth to 11–12 team members in the next 3–6 months

  • Core tooling: HubSpot, Grain, and emerging AI-based workflows

What Success Looks Like

First 90 Days

  • Complete audit of HubSpot and current sales processes

  • Implement core pipeline and forecasting dashboards

  • Establish data hygiene standards and enforcement

By 6 Months

  • Sales leadership relying on forecasts with confidence

  • Automated workflows reducing manual rep admin work

  • Zero recurring pipeline data disputes

By 12 Months

  • Scalable sales infrastructure supporting 2× team growth

  • Self-serve analytics for GTM leaders

What We’re Looking For

  • 3+ years in Sales Operations, RevOps, or similar

  • Deep experience with HubSpot

  • Strong analytical and process design skills

  • Ability to build from scratch in an early-stage environment

Why Join

  • First Sales Ops hire with full ownership

  • Direct impact on revenue scale and GTM execution

  • Modern tooling with appetite for automation and AI

Hauler Hero builds a comprehensive SaaS platform specifically for waste and recycling haulers, enhancing their operations through advanced routing, dispatching, and customer management tools. Our modern technology streamlines processes in a $100B+ industry, enabling haulers to boost efficiency and strengthen client relationships as they scale their businesses.

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