A Goldman Sachs | Everstone company, Cprime is a global consulting firm helping transforming businesses get in sync. Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility. We help visionary business leaders compose solutions, execute implementations, and exceed against business goals. With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations. Cprime is headquartered in Cary, North Carolina with offices in Chicago, Philadelphia, and Leeds, UK. We are growing our global footprint in Canada, the United Kingdom, Ukraine, EMEA, India, and Australia.
The Sales Operations Manager will work closely with Operations and Sales management and the Operations, Marketing, and Sales teams to support their policy, reporting, and analysis needs. The activities of this role will focus around organizing and measuring sales activity, setting sales strategy and operations processes: sales analytics, sales revenue optimization, sales process optimization, pipeline management, and forecasting.
In this role, you will help bring structure to our revenue reporting and sales trends, and provide guidance and recommendations for what can be done to increase our sales teams’ efficiency and effectiveness.
**Must be able to work in our Chennai office Monday - Friday, from 11am-8pm IST
What you will do:
- Establish, maintain, and continually improve sales processes.
- Work with the field sales teams to identify opportunities for improvement.
- Use data and reports to make decisions about bottlenecks in the sales process.
- Serve as subject matter expert regarding sales territory sizing and alignment, account ownership, team composition, and lead routing.
- Conduct sales training and mentor new and existing sellers on sales-related procedures.
- Assist with sales forecasting, contact and lead management, opportunities data quality, creating dashboards and reports, and ensuring data integrity throughout our systems.
- Report and provide insights to support the decision-making and strategic planning of the management team.
- Partner with the Head of Sales to create sales team evaluation processes and metrics.
- Responsible for territory planning and analysis
Qualifications and skills:
- 3+ years of experience with implementing sales operations optimization and process improvements.
- 3+ years of experience with Salesforce measurement, and sales technology implementation plans.
- 5+ years of experience creating Salesforce processes, reports, and dashboards.
- 3+ years of experience creating sales metrics, reports, and dashboards using Power BI or Tableau CRM.
- Professional or higher English verbal and written communication skills.
Education & Certifications:
- MBA from a Tier II institution
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What We Believe In
At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.
Equal Employment Opportunity Statement
Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
