Sales Operations

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

We are looking for a hands-on Sales Operations Manager to lead a small, global Sales Ops team and support our growing sales organization. This person will be a critical partner to Sales, RevOps, Marketing, and Finance, helping optimize the full revenue engine—from lead flow to forecasting to operational excellence. 

The ideal candidate is both a strategic operator and a tactical executor: someone who can design scalable processes, build dashboards, solve system bottlenecks, and roll up their sleeves to get things done. 

What You’ll Own & Drive

• Leadership & Partnership 

  • Manage and develop a small, high-performing global Sales Operations team. 
  • Serve as the primary operational partner to sales leadership, supporting strategic planning, performance measurement, and execution. 
  • Collaborate cross-functionally with RevOps, Marketing Ops, CS Ops, and Finance to ensure alignment across the revenue lifecycle. 

  Sales Process & Productivity 

  • Own and continuously optimize the end-to-end sales process, ensuring clarity, consistency, and scalability across regions. 
  • Drive improvements in pipeline management, lead routing, territory design, account assignments, and quota processes. 
  • Maintain strong governance around deal structures, discounting policies, and approval workflows. 

  Systems & Tools 

  • Oversee the day-to-day management of CRM (Salesforce) and related sales tools. 
  • Implement new tools and automations to improve rep efficiency and data quality. 
  • Work closely with Sales enablement to ensure systems support onboarding, training, and ongoing productivity. 

  Data, Insights & Forecasting 

  • Build and maintain dashboards and reporting for pipeline, forecasting, rep performance, and key revenue metrics. 
  • Partner with sales leaders on forecasting methodology and weekly pipeline reviews. 
  • Ensure data integrity and establish a strong operational cadence across regions. 

  Operational Excellence 

  • Lead quarterly and annual planning cycles for forecasting, capacity, coverage, and quota setting. 
  • Support strategic initiatives, including pricing & packaging changes, go-to-market experiments, and territory expansions. 
  • Drive continuous improvement and introduce best practices for a global sales org. 

The Qualities That Set You Apart

• 5–8+ years of Sales Operations, Revenue Operations, or related experience in a high-growth B2B SaaS environment. 

• Experience managing a small team and supporting a global sales organization. 

• Deep proficiency in Salesforce (admin-level capability is a plus). 

• Strong analytical ability; expert with data manipulation, dashboards, and sales metrics. 

• Experience supporting enterprise and/or complex sales teams preferred. 

• Ability to operate at both the strategic and tactical levels—comfortable building processes but also jumping in to execute. 

• Strong communication and stakeholder management skills, especially with sales leaders. 

• Highly organized, detail-oriented, and proactive. 

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As an Account Executive at Incode, you’ll help the largest companies in the world reduce cyber fraud and enhance identity verification experiences. Be ready to develop deeper relationships with our existing customers and to attract new large enterprises. You’re in for a lot of fun!

The Account Executive requires prospecting, customer developing, and a track record of closing new businesses in the region. We're on the lookout for a team player with a deep drive to sell the products they work on and will be taking ownership of the entire sales pipeline and processes. 

The ideal candidate will have experience working with enterprise companies but also understand the hands-on culture of a startup sales organization. Ideally, your product sales experience focuses on complex, high-end technical solutions. Experience selling biometrics or AI solutions, nurturing leads and engaging teams departments (product, tech, business and compliance) are great to have. We are currently focused on several sales verticals such as Banking, Gaming & Gambling and other Digitally Native Businesses; hence, special industry expertise in any of these is highly desired. You can contribute to achieve our sales KPIs with the revenue that you bring to the table and keep our current customers happy.

What You’ll Own & Drive

• Build upon the growth & adoption of the Incode’s clients in the enterprise market.
• Handle the full sales cycle from prospect to close.
• Forecast and build consistent pipeline to achieve Monthly, Quarterly and Yearly sales quotas.
• Manage, develop, and maintain client relationships and trusted partnerships that will optimize profitability, revenue, and client satisfaction.
• Cultivate and grow relationships with industry leaders that will lead to sales opportunities and new business.
• Apply a thorough understanding of the marketplace, industry trends, competitor offerings and products to all management activities and strategic sales decisions.
• Lead and deliver compelling sales pitches, presentations, and product demonstrations to a broad range of audiences, from C-level executives to individual contributors.
• Leverage and coordinate cross-functional internal teams (Sales Development, Legal, Engineering, Finance, Marketing, Product) to efficiently navigate complex sales cycles.
• Travel to industry events and conferences.
• Manage Salesforce data daily with meeting notes, accurate sales funnel update, etc.
• Provide professional after-sales support to enhance the customers’ satisfaction.
• Stay up-to-date with your customer’s industry and business to understand the customer’s environment and challenges, both present and future, and use the information to develop opportunities and value to the customer.

The Qualities That Set You Apart

• Deep understanding of the space
• Technical and product fluency
• Enterprise relationship builder
• Strategic sales operator
• Grit and growth mindset
• Culture alignment

Your Background 

• 5+ years of outstanding results selling SaaS/AI Solutions to customers where typical contract size ranges from $500K - $3M /year.
• Former identity experience is ideal for quick ramp, but broader SaaS experience with strategic enterprise sales experience in other relevant sectors such as Security, Cyber and Fraud are a plus.
• Experience working with large customers to deliver an integrated, end-to-end approach.
• Prior experience in a startup technology company.
• Experience selling to our target sectors such as Financial Services, FinTechs, Banks, Gaming & Gambling or other Digitally Native Businesses such as Gig Economy, Sharing, Social Media or Digital Mobility are desired.
• Up-to-date on digital and enterprise technology trends and regulatory changes.
• Outstanding CRM software experience (eg. Salesforce).

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.
• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.
• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.
• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.