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Gigamon

Sales Operations Analyst - India - Hybrid

Chennai , India
full-time Hybrid

AI overview

Leverage Salesforce expertise to streamline processes and improve forecasting, driving sales rep productivity while supporting growth initiatives across the organization.
Gigamon, recently certified as a Great Place to Work, helps the world’s leading organizations run fast, stay secure and innovate. We provide the industry’s first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their hybrid cloud network, organizations can improve customer experience, eliminate security blind spots, and reduce cost and complexity. Gigamon has been awarded over 90 technology patents and enjoys world-class customer satisfaction with over 4,000 organizations, including over 80 percent of the Fortune 100 and hundreds of governments and educational organizations worldwide.   
About the Role 
We’re looking for a Sales Operations Analyst to be a trusted partner to our Sales and GTM teams. You’ll leverage Salesforce and sales tool expertise to streamline processes, improve forecasting, and drive rep productivity. This role blends hands-on systems work with strategic problem-solving to support growth at scale. 
What You’ll Do 
  • Serve as Salesforce subject matter expert; maintain data integrity across GTM systems. Support quoting, amendments, and transactional processes in Salesforce, ensuring accuracy and policy alignment. 
  • Partner with GTM teams to build and manage Salesforce processes, including updates and configurations. Identify operational bottlenecks and support implementing scalable solutions. 
  • Partner Portal support: handle password resets and access troubleshooting; provision, update, and deprovision partner users in SFDC with correct profiles/permissions. 
  • New partner onboarding: coordinate registrations; collect, validate, and store required docs (authorization letters, manufacturer’s certificates); maintain accurate partner account/contact data, status, and access flags in line with policy 
  • Assist in managing project boards, task prioritization, and tracking progress on project initiatives. 
  • Assist in documenting business requirements, workflows, best practices, and training materials. Support testing, validation, and rollout of system and process changes. 
  • Coordinate onboarding and training for new sales hires on tools and processes. 
  • Perform other operations‑related duties as needed to support business priorities. 
What You’ve Done 
  • 5+ years in Sales Operations or related GTM operations role. 
  • Maintained clear documentation, reporting, and process tracking to keep stakeholders aligned. 
  • Delivered process improvements and insights that enhance sales efficiency, forecast accuracy, and rep productivity. 
Who You Are 
  • Salesforce power user; admin certification preferred. Familiarity with CPQ, Partner Community, Clari and sales tools a plus. 
  • Analytical, detail-oriented, and highly organized with strong problem-solving skills.  
  • Curious, proactive, and eager to understand the “why” behind processes and data. Open to feedback, and adaptable in a high-growth, fast-changing environment 
 
Gigamon

Gigamon offers intelligent Traffic Visibility Networking solutions that amplify observability tools, ensuring security, compliance, and performance optimization in hybrid and multi-cloud IT infrastructures for global enterprises.

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