At Geneo United, we are transforming the professional aesthetics market with non-invasive technologies that regenerate skin from within—delivering real results without downtime.
Rooted in the medical-grade innovation of Lumenis® and Pollogen®, Geneo was built for the modern aesthetics practice—merging science, artistry, and proven technology to elevate the treatment experience. Our flagship treatment, Glo2Facial™, is a breakthrough in facial aesthetics that integrates RF Pro for dermal-level collagen stimulation, Oxfoliation™ to trigger natural oxygenation and renewal, and advanced ultrasound infusion of clean, EU-certified ingredients—all paired with a hands-free massage experience that supports circulation and lymphatic drainage.
Geneo’s mission is to help aesthetic providers meet the growing demand for regenerative, skin-health-forward treatments that go beyond surface-level results. As the industry moves toward more natural, long-term outcomes, we’re leading the way with technologies that restore, rebuild, and reveal confident, healthy-looking skin—through every stage of life.
The Role Summary:
The Sales Operations Analyst (Salesforce) is responsible for supporting Salesforce end users, driving system adoption, ensuring strong data governance, and delivering actionable sales analytics to support informed business decisions. This role serves as a critical link between Sales, Operations, Finance and Marketing —ensuring Salesforce accurately reflects the business, enables efficient sales processes, and provides reliable insights for leadership.
The ideal candidate brings a blend of analytical thinking, functional Salesforce expertise, and hands-on problem solving, with a strong focus on territory management, account data integrity, reporting, and continuous process improvement.
Key Responsibilities
Salesforce Support & Enablement
- Serve as the primary support partner for Salesforce end users, troubleshooting issues and resolving day-to-day questions.
- Act as an advocate for Sales stakeholders, capturing feedback and translating it into system improvements.
- Develop and maintain clear, user-friendly documentation and training materials.
- Deliver training sessions and enablement resources to drive Salesforce adoption and confidence.
- Support change management initiatives tied to new features, enhancements, and process updates.
Data Governance & System Integrity
- Document, enforce, and maintain Salesforce data governance policies.
- Ensure data quality, accuracy, and consistency across accounts, contacts, opportunities, and territories.
- Perform regular data audits and validations to maintain reporting and forecasting integrity.
- Maintain territory structures, account ownership rules, and customer alignment.
- Monitor upstream and downstream integrations and understand their impact on Salesforce data and processes.
Business Analysis & Process Improvement
- Partner with Sales leadership, Product Managers, and stakeholders to analyze business needs and define requirements.
- Conduct gap analysis between current (“as-is”) and future (“to-be”) sales processes.
- Translate business needs into functional Salesforce solutions using standard Salesforce capabilities.
- Promote operational excellence through standardized processes, best practice sharing, and governance.
- Own and manage the Salesforce enhancement backlog, partnering with stakeholders to prioritize initiatives.
Salesforce Enhancements & Delivery Support
- Leverage standard Salesforce functionality and light customization (as appropriate) to support business needs.
- Partner closely with Engineering to support the successful delivery of Salesforce enhancements.
- Participate in testing and quality assurance cycles to ensure solutions meet business requirements.
- Stay current on Salesforce releases and recommend updates relevant to organizational needs.
Sales Analytics & Reporting
- Collect, analyze, and interpret sales data to identify trends, patterns, and performance insights.
- Develop and maintain Salesforce dashboards and reports to provide real-time visibility for Sales and leadership.
- Conduct in-depth analyses of pipeline health, territory performance, and sales effectiveness.
- Collaborate with Sales leadership to define, track, and monitor KPIs and sales targets.
- Support sales forecasting and planning using historical data and trend analysis.
- Translate complex data into clear insights and actionable recommendations for decision-makers.
Qualifications
Required
- 2-4 years of experience in Sales Operations, Sales Analytics, or Salesforce-focused roles.
- Hands-on experience supporting Salesforce as a system of record (HubSpot experience nice to have.)
- Strong understanding of sales processes, territory management, and account ownership models.
- Experience building Salesforce reports and dashboards.
- Strong analytical and problem-solving skills.
- Ability to communicate data insights clearly to both technical and non-technical audiences.
- High attention to detail with a strong commitment to data integrity.
Preferred
- Salesforce Administrator certification or equivalent experience.
- Experience partnering with Sales and Marketing teams.
- Familiarity with sales forecasting, quota planning, and performance measurement.
- Experience with data visualization or analysis tools beyond Salesforce (Excel, Google Sheets, Power BI, Tableau, etc.)
- Experience supporting scaling sales organizations.
We include full health benefits, that’s medical, dental, vision, FSAs, and HSAs. We also provide Basic Life/AD&D and Long-Term Disability coverage at no cost to you! Top these benefits off with a 401(K) plan with an employer match & did we mention, facials!
Other rewards may include annual bonuses, paid time off, and region-specific benefits. An employee’s pay position within the listed salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs.
Here’s What We Value Most — The A-B-C of Geneo
Our Core Values shape how we work, lead, and win together. The right person for this role naturally embodies them every day:
A – Alignment: We win together. When our goals align, success follows. You collaborate, communicate, and stay laser-focused on shared outcomes.
B – Bend Time: Work smarter, not harder. You find creative ways to maximize efficiency, staying agile and proactive in a fast-moving environment.
C – Conflict with Kindness: No BS. No drama. Just respect. You address challenges directly while maintaining professionalism and empathy.
D – Data Drives Decisions: Let the numbers lead. You use insights and analytics to tell the story, guide your strategy, and drive measurable impact.
E – Execution is Expected: Say it. Do it. Deliver. You’re accountable, consistent, and proud of your follow-through.
F – Focus: You prioritize what matters most — because clarity fuels great results.
We’re Not for the Faint of Heart — High Performers Only
We’re fast, we’re bold, and we expect results. At Geneo, effort matters — but impact matters more. If you love challenges, thrive under pressure, and deliver with consistency, you’ll fit right in.
What We Expect:
- Immediate contribution — we move fast, and you’re ready to hit the ground running.
- High activity — showing up isn’t enough; we win through action.
- Measurable results — your success will be visible, celebrated, and rewarded.
What You Get:
- A limitless growth environment with no ceiling for high performers.
- A team of driven professionals who push, inspire, and celebrate one another.
- Recognition and reward for real achievement — not just effort.
This is the place for those who want to be pushed, measured, and celebrated — all at once. If that fires you up, you’re exactly who we’re looking for.
Job Specifications
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the employees of this job description. Duties, responsibilities, and activities may change at any time with or without notice.
Geneo and Glo2Fcial are committed to equal employment opportunity. We do not discriminate based on an individual’s race and associated traits, sex, gender, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, sexual orientation, gender identity and expression, age, genetic information, military and veteran status, or any other basis prohibited by law state or federal. This policy governs all aspects of employment at Geneo and Glo2Facial, including hiring, assignments, training, promotion, compensation, employee benefits, employee discipline and discharge, and all other terms and employment conditions.
