Sales Operation Executive

TLDR

Support revenue teams by optimizing sales processes through advanced CRM management and analytics, while collaborating cross-functionally with Marketing, Finance, and IT teams.

Sales Operations Executive

Job Description

Location: Bengaluru

We are seeking a detail-oriented and data-driven Sales Operations Executive to join our Sales team at Apna. The ideal candidate will have experience in sales operations, CRM management, and sales analytics, with a proven ability to optimize sales processes and support revenue teams. 

This role requires a strong understanding of sales tools and reporting, along with the ability to collaborate cross-functionally with Marketing, Finance, and Sales leadership.

Responsibilities

  • CRM & Sales Tools Management: Own and optimize CRM systems (FreshSales, Salesforce, or any other similar tools etc.), ensuring data accuracy, hygiene, and automation

  • Reporting & Analytics – Track key sales metrics, analyze trends, and generate actionable insights for leadership

  • Sales Team Support – Handle ad-hoc requests from the sales team, including product-sales tied processes and process troubleshooting.

  • Sales Process Optimization: Design, refine, and implement workflows to improve sales efficiency
  • Cross-Functional Collaboration – Work closely with Finance, Marketing, and IT teams to streamline sales operations and drive process improvements

Requirements

  • Experience in Sales Operations, CRM administration, or Sales Enablement
  • Strong hands-on experience with Salesforce, FreshSales or other CRM platforms
  • Analytical mindset with proficiency in Excel
  • Strong project management & communication skills to work across teams
  • Not Mandatory - Experience in SQL, or BI tools (Tableau, Power BI) is a plus

Apna builds a professional networking platform that connects blue-collar job seekers with small and medium-sized businesses across India. Focused on empowering the working class, Apna tackles the challenges of opportunity and skills access, making it a vital resource for millions of job seekers and employers. Its rapid growth and extensive user base highlight its commitment to transforming the job market landscape.

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