Sales Manager

Cairo , Egypt
full-time

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe 🌎

Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus 🚀

We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼

Requirements

What you will do on a day to day basis

  • Maintain customer experience through team member interaction and products presentation
  • Develop and train retail sales team members by conducting daily sales observations, weekly reports and meetings.
  • Execution of company standard sales process and procedure.
  • Mentor and train sub-ordinates to become top performers and product experts in order to sell Zeal’s online trading platform.
  • Supervise actions of Account Executives within his/her department.
  • Follow up on CRM records and make sure it is always updated.
  • Maintain knowledge of new products, offerings, and company promotions targeting the retail segment.
  • Ensure sales team is meeting call numbers and KPI’s on daily, monthly, quarterly basis.
  • Demonstrate teamwork by assisting and cooperating with co-workers as needed
  • Communicate effectively
  • Maintain confidentiality of company and all customer records.
  • Represent company in areas of public relations like expos, company events, etc.
  • Achieve needed results and a high level of sales performance
  • Assist CS team in maintaining KYC documentation.
  • Oversee and ensure compliance of all sub-ordinates.
  • Conduct Quality Assurance call reviews in a timely manner to better coach the team.
  • Recommend new products and services and/or procedural adjustments based on customer needs and market changes.
  • Ensure sales team is achieving sales targets including:
  • No. of Accounts (Lead to Account)
  • No. of Funded Accounts (FTD)
  • Gross Deposits.
  • Client Satisfaction.
  • No. of daily calls.
  • Quality of calls.

What we expect from you

  • B.Sc. Degree from any discipline
  • Work Experience Requirement: 5 year of experience in Forex / Insurance / Real estate / Banking / Stock and Commodities Brokerage fields in sales Department
  • 3 years of proven record experience in a leadership position managing sales team
  • Professional Key Knowledge Area Requirement:
  • Basic Financial markets knowledge
  • Strong interest in financial markets including FX, Stocks, and Commodities. Skills & Competencies
  • Selling Skills.
  • Communication skills.
  • Customer orientation.
  • Learning flexibility

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe 🌎 Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and our Global Customer Service Hub located in Kuala Lumpur, Malaysia 🚀 We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼

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