Sales Manager

We build the tech that moves industries forward. We have our eyes set on AI, energy, logistics, sports and other complex and exciting segments. We believe in an innovative approach to solving deep issues and encourage our people to find their own solutions. We are constantly rethinking processes, business models, architecture, and tech stacks.  We foster a sense of curiosity, experimentation, and passion beyond code. With us, you can easily deepen your knowledge in any field you’re curious about. And because we work across many industries, you’ll be gaining the experience others can only dream of. Specialized Units at NFQ deliver high-impact expertise across UX/UI, DevOps, Cyber Security, and Mobile development, historically supporting internal Delivery Units and their clients. As the organization enters its next stage of growth, these capabilities are expanding into direct client acquisition through a newly established Growth function. This marks a strategic step toward strengthening NFQ’s external CX offering and building a more proactive, market-facing approach—particularly within the e-commerce space. The Sales Manager will play a central role in this setup by converting qualified opportunities into long-term client partnerships and driving revenue performance against agreed targets. Working cross-functionally with Lead Generation Specialist, Marketing, and Delivery teams, this role directly impacts pipeline conversion, commercial outcomes, and the evolution of NFQ’s CX sales approach. In this role, you will

Own the full sales cycle from qualified lead to signed contract, ensuring high conversion efficiency

Achieve agreed conversion targets on sales-qualified opportunities

Conduct structured discovery sessions to uncover client CX, UX, and e-commerce challenges

Translate client needs into tailored CX solutions, primarily leveraging UX/UI services with cross-sell extensions

Identify cross-sell opportunities and collaborate with relevant teams to develop tailored proposals

Build and maintain a high-quality pipeline aligned with ICP and revenue targets

Prepare and deliver compelling proposals and presentations with clear business value articulation

Negotiate commercial terms and close deals in line with margin and pricing expectations

Collaborate closely with Lead Generation Specialist, Marketing, and Delivery teams to ensure strong qualification and seamless handoffs

Maintain disciplined CRM usage, forecasting accuracy, and pipeline visibility

Proactively provide feedback and work on offer update

What you will bring

2–4+ years of experience in B2B consultative sales, business development, or account management preferably in digital, CX, e-commerce, or IT services

Proven track record of closing deals and achieving high conversion rates in consultative sales environments

Strong consultative selling skills, including discovery, needs analysis, and solution positioning

Ability to understand and articulate digital service offerings (UX/UI, development, analytics, etc.) in a business context

Experience managing full sales cycles, from qualified lead to contract signature

Strong negotiation and stakeholder management skills, including working with multiple decision-makers

Data-driven mindset with the ability to manage pipeline, forecast, and sales performance metrics

Experience working with CRM systems and maintaining structured sales processes

High ownership, accountability, and ability to operate in a fast-moving, ambiguous environment

Fluency in English language, written and spoken

What we offer

A working culture that is high performing, ambitious, collaborative and fun

Health insurance and a yearly training budget (local and international conferences, language courses), employee-led workshops

Flexible working hours

Bonus for referrals

B2B contracts include paid annual service break and paid public holidays in Poland

Office perks and team activities