About Agero:

Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/.

Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you.

Role Description and Mission:

Agero is seeking a Field Sales Manager to lead and scale a newly formed sales team focused on roadside technology and call center solutions. In this role, you will be the operational engine of the sales team, responsible for moving beyond high-level strategy to drive day-to-day execution and revenue growth. Your mission is to establish the foundational workflows, coaching rhythms, and performance standards required to expand our market presence across the United States. You will serve as a "Player-Coach," spending up to 75% of your time in the field to accelerate new hire onboarding, support high-stakes negotiations, and ensure your team consistently hits its monthly and quarterly targets.

We are looking for a results-oriented leader who thrives in a "build" environment. You will bridge the gap between our roadside assistance technology and our B2B clients in the automotive and insurance sectors, ensuring our sales process is disciplined, data-driven, and highly collaborative. If you have a background in B2B services or technology and a proven track record of developing high-performing teams from the ground up, this role offers the opportunity to drive significant commercial impact within a market-leading organization.

Key Outcomes:

Lead the day-to-day operations and scaling of a newly formed sales team, establishing foundational workflows and ensuring consistent execution of the sales process.
Execute established sales plans and campaigns to drive revenue growth and increase the adoption of the organization's roadside assistance applications and services.
Monitor key performance indicators (KPIs) and daily activity metrics, utilizing sales data to track team progress, manage the pipeline, and ensure monthly/quarterly targets are met.
Implement practical training and development programs to accelerate the onboarding of new hires and the continuous skill improvement of existing sales personnel.
Administer consistent performance management, including weekly 1:1 reviews, goal setting, and coaching, to maintain a high-functioning and motivated sales unit.
Partner collaboratively with peer managers in Product, Operations, and Marketing to ensure the sales team has the necessary collateral and operational support to succeed.
Support the sales team in high-stakes client negotiations, stepping in to help close deals and represent the organization to key partners in the automotive and insurance sectors.

Skills, Education and Experience:

EDUCATION: College degree in Business or equivalent work experience is required. Bachelor’s degree in Business Administration, Management, or a related field is preferred.

EXPERIENCE: A minimum of 5 years of progressive sales experience within a related industry (technology, B2B services, call center operations, or automotive/roadside assistance). Demonstrated experience in leading a team, establishing team processes, or territory start-up is highly preferred.

ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES):

Team Leadership & Collaboration: Guides and motivates the sales team, fostering an inclusive, high-performing culture that prioritizes shared success and day-to-day team cohesion.
Results & Outcome Orientation: Maintains a steadfast focus on achieving team sales quotas, demonstrating a persistent drive to execute plans and deliver tangible business outcomes.
Relationship Management & Influence: Cultivates strong, trusting partnerships with internal peers and external clients, utilizing high emotional intelligence (EQ) to navigate interactions effectively.
Coaching & Talent Development: Prioritizes the ongoing growth of team members through hands-on training, live deal coaching, and continuous, constructive feedback.
Performance Management: Sets clear, measurable daily and weekly expectations for the team, holding individuals accountable to standards while providing the necessary support for their success.
Solution-Oriented Problem Solving: Approaches operational hurdles and client challenges with a practical mindset, identifying roadblocks and implementing effective, technology-driven resolutions.
Data & Technology Acumen: Leverages CRM systems and sales data to track team performance, maintain an accurate pipeline, and optimize daily workflows.
Financial Literacy: Demonstrates a solid understanding of standard financial metrics and pricing models to assist the team in structuring sound, profitable client solutions.

WORKING RELATIONSHIPS: The Field Sales Manager interacts regularly with peer managers in Product Management, Call Center Operations, and Marketing departments. Externally, this role engages with prospective B2B clients and industry stakeholders alongside their team.

ADDITIONAL REQUIREMENTS: Ability to travel domestically (up to 75%) to attend client meetings, industry conferences, and support field sales activities as business needs dictate.

Hiring In:

United States: Illinois, Texas, Pennsylvania, Virginia

The anticipated closing date to submit applications for this role is March 13, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.

**Please note: Competitive incentive structure aligned with high-impact growth and strategic account objectives.

The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.

National Pay Range

$11,000—$135,000 USD

Life at Agero:

At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.

Benefits Built for Well-being:

Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:

Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
Family Support: Parental planning benefits to assist associates through life’s milestones.
Bonus/Incentive Programs

Join Agero and experience a workplace that invests in your success both personally and professionally.

*Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.

*It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Sales Manager - Greater Chicago

AI overview

About Agero: