Sales Excellence Manager

About NetVendor

NetVendor is the leading solution for property management professionals seeking to simplify vendor relationships and streamline maintenance operations. Our comprehensive suite of software products empowers clients to ensure vendor compliance, optimize maintenance operations, and facilitate seamless bidding, all with a commitment to professionalism, precision, and trust.

About the Role
The Sales Excellence Manager is responsible for improving revenue performance by increasing ramp speed, pipeline quality, stage conversion, and sales execution consistency across the revenue organization. This role owns onboarding, sales process discipline, call quality improvement, and new product enablement. Working closely with the CRO and RevOps, the Sales Excellence Manager translates pipeline data and call insights into structured enablement programs that drive measurable behavior change and revenue impact. This is a high-visibility, cross-functional role in a fast-growing B2B SaaS company.

Key Responsibilities

Sales Onboarding & Ramp Acceleration

• Design and manage structured 30/60/90-day onboarding programs for AEs and BDRs
• Define ramp milestones tied to time-to-first SQL and first closed-won
• Build certification programs for discovery, demo, and pricing conversations
• Continuously improve ramp speed and new hire productivity
• Maintain and evolve sales playbooks and onboarding materials
  
  

Sales Process & Pipeline Excellence

• Define and enforce clear stage exit criteria in CRM
• Ensure alignment between documented sales process and actual rep behavior
• Conduct regular pipeline audits to improve qualification, next steps, and deal progression
• Improve stage conversion rates and reduce opportunity aging
• Partner with RevOps to improve data integrity and reporting reliability
  
  

Call Quality & Performance Insights

• Regularly analyze sales calls in Gong/Jimminy to identify coaching themes and systemic gaps
• Assess discovery quality, objection handling, multithreading, and pricing discipline
• Translate insights into targeted enablement programs and coaching frameworks
• Partner with the CRO to ensure execution improvements translate into forecast accuracy and revenue outcomes
  
  

Ongoing Enablement & Sales Development

• Own and facilitate weekly revenue enablement sessions
• Develop a rolling enablement roadmap informed by pipeline data, win/loss trends, and call analysis
• Coordinate cross-functional contributors (Product, Marketing, CS, Leadership)
• Ensure enablement drives measurable behavior change—not just knowledge transfer
  
  

New Product & ICP Enablement

• Lead internal enablement for new product launches
• Update ICP definitions, positioning, discovery guides, and competitive messaging
• Certify reps before active selling
• Monitor adoption, pipeline creation, and stage conversion post-launch
• Create structured feedback loops between Sales and Product
  
  

Revenue Offsites & Strategic Enablement Moments

• Own planning and execution of two annual revenue team offsites
• Design agendas focused on performance acceleration, skill development, and strategic alignment
• Partner with CRO and leadership to translate company strategy into actionable field execution
• Ensure clear follow-through and measurable outcomes from offsite initiatives
  
  

Qualifications & Experience

• 5–8+ years in B2B SaaS sales, enablement, or revenue operations
• Prior experience as an AE, sales leader, or revenue-facing operator strongly preferred
• Proven success building or scaling onboarding and enablement programs
• Strong understanding of pipeline management, stage conversion, and forecast discipline
• Experience with Gong (or similar call intelligence platforms)
• Hands-on CRM experience (HubSpot, Salesforce, etc.)
• Data-driven mindset with ability to translate insights into action
• Strong facilitation skills and executive presence
• Highly organized, execution-oriented, and comfortable in a fast-growth environment

 NetVendor’s Benefits Package 

• Medical, dental, and vision insurance 

• HSA, FSA, and DCFSA 

• Long- and short-term disability insurance 

• Free basic life insurance 

• Generous paid time off policy 

• Paid holidays: 7 per year + 1 floating holiday 

• Maternity Leave 

• 401(k) with company match 
• Employee Assistance Program