Sales Engineer

Our Mission: 

To actively connect people to their next great opportunity.

Who We Are: 

ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android.

Summary

The Sales Engineer, referred to as “Product Strategist”, acts as a force multiplier for sales by bringing expertise, structure, and conviction to complex enterprise conversations.  You will work as a strategic partner with assigned Enterprise sales teams throughout the client lifecycle to accelerate sales revenue growth. You will focus on key prospective and spending accounts to help shape account and deal strategy, improve product adoption across portfolios, and accelerate the success of key initiatives.  The Product Strategist provides the product expertise, strategic insight, and analytical rigor needed to help our clients scale effectively and deliver exceptional outcomes.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Strategic Narrative and Storytelling

• Craft and deliver a clear, compelling narrative that supports the business strategy—not just what the data says, but what the story should be.
• Pivot effectively when conversations or customer narratives go off course, redirecting toward outcomes that support long-term business goals.
• Prepare and present data-driven narratives that communicate performance outcomes and business impact to internal and external stakeholders.
• Surface and articulate business, product, and strategy gaps openly and constructively, reinforcing a team-based selling motion.

Customer & Market Leadership

• Serve as a trusted advisor to senior customer stakeholders, maintaining a professional presence while navigating complex enterprise dynamics.
• Provide subject-matter expertise for client  presentations, demos, and training sessions.
• Speak with authority to audiences ranging from frontline recruiters to C-suite executives, tailoring messaging without losing strategic coherence.
• Navigate high-negotiation buyer environments with confidence, proactively identifying leverage points and selling angles in every interaction.

Internal Partnership & Influence

• Act as a trusted advisor to leadership, handling sensitive information with discretion and understanding what should and should not be shared broadly.
• Partner closely with Sales and Customer Success teams, straddling both motions when needed to support account health and expansion.
• Support new business proposals and renewal strategies by contributing product insights and performance recommendations.
• Push reps to operate with intention—forcing clarity around account plans, deal strategy, and next steps rather than allowing reactive execution.
• Participate in weekly 1:1s focused on account strategy, rep strategy, and broader business strategy.

Ownership & Decision-Making

• Bring a strong point of view, articulate it clearly, and advocate for it—while remaining open to alternative decisions in service of what’s best for the business.
• Demonstrate resilience and thick skin in a highly negotiated sales environment, staying focused on outcomes rather than individual wins or losses.
• Build tools, frameworks, or assets independently when gaps exist to support better selling and customer engagement.

Competencies

• Experience operating in enterprise or strategic account environments
• Comfortable balancing advisory influence with commercial accountability
• Strong executive presence and communication skills
• High tolerance for ambiguity and change
• Naturally collaborative with a bias toward ownership and accountability

Travel expectations:

Ability to travel weekly, or about 50%, nationally

Minimum Requirements:

• 5+ years experience in a client-facing role with top SIA 100 accounts
• Proven track record of a consultative approach to selling
• Highly analytical and the ability to storytell using data
• Excellent communicator with strong skills to effectively listen, write, speak, educate, and persuade at all levels
• Expert problem solving backed by innate curiosity
• Adept at presenting strategy, communicating technical concepts to non-technical team members, and writing concise documentation
• Data-driven mindset to drive impactful client narratives and selling motions
• Proven ability to lead teams and work cross-functionally in a highly collaborative environment
• Strategic thinker with strong project management skills

Preferred experience:

• Experience in Job-advertising or Digital-advertising industries highly favored
• Detail-oriented, organized, and strong time-management skills
• Ability to learn quickly, adapt to feedback, and work in a rapidly changing environment
• Easily builds rapport and establishes relationships with customers and colleagues
• Listens patiently, probing for and clarifying to get necessary details
• Excellent problem-solving skills working in ambiguity and limited direction

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

#LI-Remote

The US base salary for this full-time position is $125,000 USD, plus commission. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.