ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organziations stay ahead of emerging threats with unmatched network visibility, context, and control.

Today’s attackers bypass traditional security defenses through identity-based entry, move invisibly across cloud, on-premise, and data center networks using encryption and trusted applications, and exploit and exit whenever they want. But all of that movement is visible on the network... if you can see it.

By combining the power of NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics in a single, integrated platform, ExtraHop can decrypt and unlock complete packet-level data at wire speed, analyze and correlate it across all your networks, applications, devices, and users with cloud-scale machine learning, and provide a single interface to the SOC to detect, investigate, and remediate modern cyber risks in real time.

Position Summary

As a Sales Engineer, you will have a significant impact on the success of each sales presentation in which you participate and will share in its financial rewards. In this key position, you will contribute directly to the bottom-line health of the company.

Provide technical support and solutions to the sales team and customers prior to the sale. Maintain extensive knowledge of complex aspects of products and systems demonstrations required to educate the client. Analyze customer needs and requirements and illustrate how company solutions can provide value and support their organization. Answer client questions on product functionality, integration, and usage and solve pre-sales support problems. Apply knowledge of company products, customer technology and sales cycle in order to generate quality customer connections and sales for the company.

Key Responsibilities

Demonstrate ExtraHop solutions, differentiate them from the competition and identify where they fit in the context of the wider market
Independently conduct Proof-of-Concepts (POC), from installing the appliance to helping prospective customers interpret data in the context of their environment to preparing/presenting a summary of the value demonstrated
Identify compelling events or specific business problems and offer the optimal ExtraHop solution that addresses that requirement
Assess prospective customer needs and uncover requirements for ExtraHop security solutions in the cloud
Articulate the security value proposition and key differentiating capabilities to prospective new customers and solutions partners
Support sales process within qualifying opportunities, mapping technical capabilities to business drivers/corporate initiatives, and scoping a BOM
Work with Regional Sales Managers and Sales Engineers to prepare and present proposals and RFIs
Partner with our Sales and Product Development teams to develop cloud security solutions

Required Qualifications & Experience

5+ years selling Cloud and Cyber Security technology into large Enterprises with direct AWS, Azure or GCP experience.
Bachelor's degree in computer science, information systems, or related area or demonstration of equivalent knowledge
Minimum of 1 year of experience working directly with cloud concepts
Complex and strategic selling experience required

Skills & Competencies

Deep understanding of enterprise-architecture concepts, risk management, and excellent working knowledge of key protocols across Layers 2-7 (e.g., TCP/IP, HTTP, DNS, SSL/TLS, etc.).

Broad understanding of enterprise information technologies across the full OSI stack, cloud concepts (AWS, Azure, GCP).
In-depth knowledge of Site Reliability Engineering Concepts
Familiarity with automation and infrastructure as code technologies such as Ansible, Terraform, Cloud Formation
Excellent organizational, interpersonal, and leadership skills
Outstanding communication (verbal and written) and presentation skills with the ability to address both executive and technical audiences
Ability to quickly learn new technologies and have an ongoing desire to stay current with the latest technologies
Ability to focus on results while working independently when given a broad direction and desired results
Ability to adapt to changing goals based on customer demands and market conditions while working with development and sales teams
Strong problem-solving skills: must be capable of accurately assessing needs, maintaining a calm business demeanor, and taking quick action to resolve issues
Works cooperatively with others within the organization and other cross-functional stakeholders
Works well in fast-paced, high-stress environments.
Has predictable, reliable attendance.

ABOUT EXTRAHOP:

ExtraHop empowers enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR). Since 2007, the company has helped organizations across the globe extract real-time insights from their hybrid networks with the most in-depth network telemetry.

ExtraHop NDR uniquely integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, real-time decryption, and cloud-scale machine learning - delivering complete network visibility, unmatched context for data-driven security decisions, and improved SOC productivity.

ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We are the only NDR vendor recognized as a leader by all major analyst firms including the 2024 Gartner® Magic Quadrant for Network Detection and Response™, the 2023 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2024 Gigamon® Radar Report for Network Detection and Response.

OTHER BENEFITS:

Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:

Health, Dental, and Vision Benefits
Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
FSA and Dependent Care Accounts + EAP, where applicable
Educational Reimbursement
401k with Employer Match or Pension where applicable
Pet Insurance (US Only)
Parental Leave (US Only)
Hybrid and Remote Work Model

Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!

To learn more, visit www.extrahop.com or follow us on LinkedIn.

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