Sales Engineer | Solutions Engineer

Are you passionate about technology and enjoy working directly with customers to solve complex challenges? Our client is seeking a Sales Engineer (Solutions Engineer) to play a critical, customer-facing role that blends technical expertise with strategic sales support. This is a 50/50 hybrid role, balancing technical solution development with sales collaboration to drive revenue and long-term customer success.

Key Highlights of This Role:

✔ Impactful Work – Directly shape cutting-edge Voice, Video, and Data solutions for businesses, ensuring they get the best technology fit.

✔ Customer-Centric Approach – Build trusted relationships and guide customers through the sales journey with expert technical advice.

✔ Hybrid Flexibility – Work remotely with the opportunity to engage face-to-face with customers across the region.

✔ Growth Potential – Stay ahead of industry trends while advancing your career in a high-impact role.

Your Role & Responsibilities

Sales Support & Solution Design (50%)

• Serve as a trusted technical advisor, translating customer needs into tailored solutions.
  
• Partner with the Sales team to develop and present compelling Voice, Video, and Data solutions that drive business value.
  
• Lead technical pre-sales demonstrations and proof-of-concept presentations to showcase product capabilities.
  
• Assist in crafting proposals, responding to RFPs, and managing pricing, quoting, and contract lifecycles.
  
• Maintain accurate customer and pipeline data in CRM systems (Salesforce or equivalent).
  

Engineering & Customer Engagement (50%)

• Support post-sales deployment, initial equipment installations, and solution testing.
  
• Provide exceptional ongoing support, ensuring technical solutions align with business objectives.
  
• Identify opportunities for upselling and cross-selling to enhance customer experience and increase revenue.
  
• Ensure customer network configurations and system documentation remain up-to-date.
  
• Conduct technical training sessions for the Sales team and customers.
  

What You Bring to the Table

Technical Expertise – Strong foundation in IP Network Administration with experience in designing, optimizing, and troubleshooting complex systems.

Customer-Focused Mindset – Ability to translate complex technical concepts into real-world business solutions.

Sales Acumen – A proactive approach to supporting the sales process and identifying new revenue opportunities.

Communication & Collaboration – Strong presentation skills, ability to engage customers, and work seamlessly across teams.

Requirements

Required:

• 3+ years supporting Sales and Product teams with technical solution development.
  
• 5+ years of IP Network Administration experience.
  
• Willingness to travel within the assigned territory for client meetings (typically weekly).
  

Preferred:

• Cisco CCNA certification
  
• Bachelor’s Degree in Engineering, Computer Science, or a related field
  
• Experience with Salesforce or other CRM platforms
  

Location & Work Environment

• Hybrid role – Work remotely, with travel required within a 100-mile radius of Baton Rouge (New Orleans, Lafayette, Covington preferred).
  
• Must have reliable transportation for client meetings, typically once a week.