Sales Engineer

WHO WE ARE Rhombus is on a mission to make the world safer with simple, smart, and powerful physical security solutions. We deliver a cloud-managed physical security platform that brings together cameras, access control, sensors, alarms, and integrations into one unified system. Our platform enables organizations to see, manage, and respond to critical events in real time—without the complexity of traditional security systems.   Built to protect and designed to adapt, Rhombus is open, scalable, and easy to deploy, giving customers the flexibility to evolve their security infrastructure as their needs grow. ABOUT THE ROLE Here at Rhombus, everyone plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you’re on, the work you do here makes a positive impact across the globe.   As a Sales Engineer, you’ll serve as a key technical resource throughout the sales process—supporting product demos, answering technical questions, assisting with integrations, and crafting custom solutions that meet our customers' unique needs. You’ll work closely with Sales, Engineering, and Operations to ensure a seamless pre/post-sales and onboarding experience across a variety of industries, including Education, Technology, Manufacturing, Healthcare, Retail, and more. WHAT YOU'LL DO

Serve as the technical point of contact for prospects and customers throughout the pre-sales and post-sales process.

Build and maintain strong relationships with technical stakeholders such as CTOs, CISOs, and Network Architects.

Partner with Sales teams to understand deal progress, tailor solutions, and strategize next steps.

Deliver product demonstrations, lead proofs of concept (POCs), and guide stakeholders through technical evaluations.

Translate customer requirements into scalable, effective technical solutions.

Provide feedback to product and engineering based on customer insights and common integration use cases.

Support the design and execution of technical security solutions alongside project managers and operations teams.

Prepare detailed project documentation such as floor plans, scope of work, and solution overviews.

WHAT WE'RE LOOKING FOR

LOCATION

WORK AUTHORIZATION

ESTIMATED ANNUAL PAY RANGE (BASE + OTE)

BENEFITS

• Competitive Salary & Equity Options
• Flexible Schedule & Paid-Time Off
• Excellent Healthcare Coverage
• Generous Family Leave Policy
• WFH & Workspace Supplies
• Career Growth & Professional Development

OUR VALUES

• Customers Come First: We're obsessed with improving our users' lives and constantly question how we can improve upon what already exists.
• One Team: Innovating in the physical security industry can't be accomplished by just a single person, which is why we collaborate with exceptional individuals who inspire us to be our best.
• Think Greater: We believe the best ideas can come from anywhere. We strive to create an open environment where individuals can contribute and make an impact.
• Act with Integrity: We believe honest communication is key to success. We conduct business the way it should be - with high ethical standards and to always do what's right.

RHOMBUS IS AN EQUAL OPPORTUNITY EMPLOYER

Rhombus is committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applicants from all backgrounds and experiences to apply. We actively promote diversity, equity, and inclusion in our hiring practices and throughout our organization.