At Rewind, we provide industry-leading backup and recovery solutions for businesses operating in the Atlassian, GitHub, Shopify, and Monday.com ecosystems. Our mission is to ensure that companies can secure, restore, and recover their critical SaaS data with ease and confidence.
As we continue to grow, we’re looking for a Sales Engineer to partner with our Commercial Sales Team, serving as the technical expert and trusted advisor for prospective customers.
About the Role
As a Sales Engineer, you’ll be the go-to technical resource for the Commercial Sales Team, working alongside Account Executives (AEs) to drive revenue by demonstrating the value of Rewind’s platform. You’ll play a crucial role in pre-sales engagements, helping customers understand how our backup & recovery solutions fit into their existing workflows.
Your day-to-day will include:
Technical Discovery & Consultation – Understanding customer needs, challenges, and technical requirements to align Rewind’s solutions with their business goals.
Product Demonstrations – Delivering engaging and tailored product demos that highlight Rewind’s capabilities in action.
Proof of Concept (PoC) Management – Assisting prospects in testing and evaluating our platform through structured PoCs and technical trials.
Technical Enablement – Acting as a subject matter expert (SME) for all things backup, recovery, and data protection, ensuring our sales team is equipped with the right technical knowledge.
Objection Handling & Solutioning – Addressing technical concerns, security questions, and integration challenges to instil confidence in our platform.
Collaboration with Internal Teams – Working closely with Product, Customer Success, and Engineering to provide feedback from the field and help refine our offerings.
We’re seeking a tech-savvy, customer-focused, and problem-solving Sales Engineer who can balance technical expertise with strong communication skills.
The ideal candidate will have:
3+ years of experience in a pre-sales engineering, solutions engineering, or technical sales role.
Strong knowledge of SaaS applications and APIs – experience with Atlassian, GitHub, Shopify, or Monday.com is a major plus.
Familiarity with cloud platforms (AWS, GCP, Azure) and security best practices.
A deep understanding of data backup, recovery, and disaster recovery solutions.
Excellent presentation and communication skills – able to translate technical jargon into business value.
Experience running proof of concepts (PoCs) and technical evaluations with customers.
Ability to work cross-functionally with Sales, Product, and Engineering teams.
Where You’ll Work
Our organization follows a hybrid work structure where employees work from the office three days/week. This role will be based out of our Ottawa office.
How Rewind Will Support You
We know that enjoying the journey is just as important as reaching our goals. We work hard to create a positive, inclusive environment where fun and laughter are part of our everyday routine. We also offer a variety of benefits to support your success both at work and in your personal life which includes but is not limited to:
Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. We value how each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. We strongly encourage candidates of all different backgrounds and identities to apply.
(While we will prioritize candidates that are located in the Toronto, Ottawa and Kitchener/Waterloo area to build more connected teams, we do encourage any candidate in the EST zone to apply to this role. We are moving to a hybrid model in our hub cities - Ottawa, Toronto and Vancouver - and will be working from an office twice per week)Rewind is a service that protects the critical data that powers businesses of all sizes. Our focus is on backing up data that lives in the cloud - in apps like Jira, GitHub, Confluence and Shopify. We are backed by Insight Partners, Inovia, Bessemer and Atlassian Ventures and are proud to be recognized as one of Canada's 50 fastest growing technology companies (2023 Deloitte Fast 50). We invite you to read our startup story to learn where we came from and where we’re going.We care about honesty, we believe in learning from our mistakes, and we support each other as we grow.Read about our mission, story and values here. To find out more about our perks, click here. Some of our Blogs might help you get a better understanding of what we do here. You can find them all here.
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