Sales Engineer - Internal (Hybrid - Austin,TX)

Important Notice:
This job posting is exclusively for current Togetherwork employees. Applications from external candidates will not be considered at this time.

If you are not a Togetherwork employee interested in joining our team, please explore future opportunities on our public career page: https://www.togetherwork.com/careers/.

Sales Engineer

About the Role

We’re looking for a Sales Engineer (SE) to partner closely with our SMB Sales team to help customers understand how our product solves their business problems. This role collaborates cross-functionally with Sales, Product, Marketing and Customer Success, focusing on use-case discovery, solution positioning and customization, and handoff to Implementation.

You’ll work with small and mid-sized businesses to translate their needs into clear, simple solutions, support demos, answer functional questions, and help deals move forward efficiently.

What You’ll Do

• Partner with Account Executives to support discovery, qualification and product demos
• Translate customer business needs into clear, easy-to-understand product solutions
• Answer functional and workflow questions, including understanding basic API integrations
• Help customers understand how the product fits their business today and as they grow
• Address common objections around fit, complexity, pricing, and change management
• Act as a customer advocate by sharing product needs, enhancements and other relevant feedback with the Product team
• Maintain strong working knowledge of product features and roadmap themes
• Support the development of the Product Marketing strategy and its execution via conference attendance and thought leadership activities such as webinars and speaking engagements

What You’ll Bring

• 2–5 years of experience in Sales Engineering, Solutions Consulting, or Pre-Sales
• Experience supporting SMB or mid-market customers in SaaS product sales
• Strong communication and presentation skills, with the ability to explain software concepts simply and in a storytelling manner
• Experience working alongside quota-carrying sales reps
• Basic understanding of SaaS concepts (subscriptions, integrations, workflows)
• Experience collaborating cross-functionally across Sales, Marketing and Product
• Familiarity with basic API concepts and integrations preferred
• Experience in the pet care industry a plus

Inclusion and Diversity 

Togetherwork is an Equal Employment Opportunity Employer. We value diverse backgrounds, experiences, and perspectives. Employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, disability, veteran status, age, national origin, or any other protected category under applicable law.