Sales Engineer (Hybrid - Austin,TX)

Sales Engineer

Location: Austin, TX (Hybrid)

About Us

Togetherwork is a $250M recurring revenue SaaS business with over 33 software applications serving 12+ vertical markets. We exist to help communities, organizations, and businesses thrive by delivering software solutions tailored to their unique needs.

With our new headquarters on South Congress in Austin, TX, we are entering an exciting phase of growth. We work hard and play hard. We love our customers, we innovate with purpose, and we won’t stop until we’ve delighted every client across the diverse ecosystem we serve.

About the Role

We’re looking for a Sales Engineer (SE) to partner closely with our SMB Sales team to help customers understand how our product solves their business problems. This role collaborates cross-functionally with Sales, Product, Marketing and Customer Success, focusing on use-case discovery, solution positioning and customization, and handoff to Implementation.

You’ll work with small and mid-sized businesses to translate their needs into clear, simple solutions, support demos, answer functional questions, and help deals move forward efficiently.

What You’ll Do

• Partner with Account Executives to support discovery, qualification and product demos
• Translate customer business needs into clear, easy-to-understand product solutions
• Answer functional and workflow questions, including understanding basic API integrations
• Help customers understand how the product fits their business today and as they grow
• Address common objections around fit, complexity, pricing, and change management
• Act as a customer advocate by sharing product needs, enhancements and other relevant feedback with the Product team
• Maintain strong working knowledge of product features and roadmap themes
• Support the development of the Product Marketing strategy and its execution via conference attendance and thought leadership activities such as webinars and speaking engagements

What You’ll Bring

• 2–5 years of experience in Sales Engineering, Solutions Consulting, or Pre-Sales
• Experience supporting SMB or mid-market customers in SaaS product sales
• Strong communication and presentation skills, with the ability to explain software concepts simply and in a storytelling manner
• Experience working alongside quota-carrying sales reps
• Basic understanding of SaaS concepts (subscriptions, integrations, workflows)
• Experience collaborating cross-functionally across Sales, Marketing and Product
• Familiarity with basic API concepts and integrations preferred
• Experience in the pet care industry a plus

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options 
• 100% Employer paid short/long term disability
• Basic Life 
• 401(k) option with 100% company match 
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually 
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws. 

Why You’ll Love Working Here

At Togetherwork, you’ll help shape the backbone of a business serving millions of users across dozens of industries. You’ll have the opportunity to:

• Build a new platform organization from scratch and define its culture, systems, and operating model.
• Lead innovation in AI, payments, and data enablement across a diverse SaaS portfolio.
• Partner with a highly engaged executive team and influence the long-term technology vision.
• Drive measurable business impact through platform modernization, scalability, and shared service adoption.
• Be part of a collaborative, fast-paced culture that values transparency, accountability, and purpose-driven leadership.

Interview Process & Expectations
Our interviews are designed to be interactive and conversational. Candidates are expected to respond based on their own experience and thinking during live interviews.

To ensure a fair and consistent interview experience, the use of real-time AI tools or other external assistance to generate or guide interview responses is not permitted. Interviews are intended to reflect an individual’s judgment, problem-solving approach, and communication.