Sales Engineer (Fluent in Dutch) (Position located in Utrecht, Netherlands)

TLDR

As a Sales Engineer, you will provide vital pre-sales technical support, helping clients understand how KnowBe4 products reduce human risk and enhancing security cultures.

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

Please submit your resume in English.
 
To learn more about our team and office culture in the Netherlands, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/utrecht
Glassdoor: https://www.glassdoor.nl/Overzicht/Werken-bij-KnowBe4-EI_IE969384.11,18.htm
LinkedInhttps://www.linkedin.com/company/knowbe4/life/netherlands/

The SMB Sales Engineer is a vital member of the sales team having primary responsibility for providing pre-sales technical support to prospective customers for all KnowBe4 products. This position will help identify key customer requirements and present KnowBe4 products that meet those applicable requirements. In addition,  the ideal candidate will collaborate directly with other business units such as technical support to address complex technical issues. 

Responsibilities:

  • Investigate and document technical issues and communicate findings to development team or clients as required
  • Communicate directly with prospective customers to gather details to fully define technical issues or customer requirements
  • Help to create brand awareness for KnowBe4 products within the assigned territory and/or region
  • Establish relationships with partners, prospects and existing clients in support of the Sales teams objectives and engage and leverage corporate resources, abilities, budgets and personnel as appropriate
  • Address technical issues that are impeding the closing of sales opportunities 
  • Work alongside the Sales team to implement and manage technical proof-of-concepts (POCs) for prospective customers

Minimum Qualifications:

  • 2 year degree or technical degree preferred
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Excellent verbal and written communications
  • Fluent in Dutch
  • Highly organized and result-oriented
  • Excellent time management and organization skills
  • Can demonstrate technical troubleshooting and analysis ability
  • Can demonstrate integrity, accountability, respect and commitment
  • Strong collaborative and teamwork skills
  • Must be able to work with minimal supervision

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

KnowBe4 delivers an AI-driven Human Risk Management platform that helps organizations combat social engineering threats through security awareness training and simulated phishing exercises. With a focus on transforming employee vulnerabilities into security strengths, KnowBe4 serves over 70,000 clients globally, creating a stronger security culture.

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