Sales Engineer / Customer Success Manager

• You build, maintain and grow relationships with new product signups, current trial users, and existing customers.
• You demonstrate technical expertise in product demonstrations and customer onboardings
• As the first touch point for our users, you deeply understand our customers’ problems, needs and wishes and create solutions for them.
• You support our diverse, global client base - from small startups to leading enterprises
• You develop a deep understanding of our software and contribute ideas and suggestions for improvements, e.g. for our product roadmap, our help center and other content assets
• You coordinate feature requests, customer bugs and requirements within our team

• You have IT experience and a technical background
• You have a solid technical knowledge about the current web technologies, frameworks and programming languages
• You have fluent written and spoken English skills
• You have the ability to explain complex topics in simple terms
• You have great troubleshooting skills
• You are eager to learn and to develop new skills and to try new tools

Why work at LingoHub?

• Work remotely: Work wherever you feel most productive. LingoHub operates with a remote work setup by default.
• Exciting and various tasks await you.
• Flat hierarchies and quick decision-making processes guarantee dynamics.
• Internationality is in our blood. English is our company language.
• We allow flexible working hours.

To learn more about LingoHub and this job, please visit our website right here: https://lingohub.com/jobs/sales-engineer-customer-success-manager