About PayJoy
PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
Responsibilities
Track and analyze sales data to provide actionable insights for leadership.
Oversee promoter onboarding, updates, compliance, and engagement tracking.
Maintain PayJoy Connect accuracy, training modules, and compliance standards.
Design and update training materials aligned with policies and product changes.
Evaluate training outcomes to identify gaps and recommend improvements.
Manage clerk registration, training, and portal engagement for merchant partners.
Streamline clerk onboarding workflows and ensure data integrity across regions.
Thrive in a fast‑paced environment by adjusting quickly to evolving priorities and challenges.
Requirements
Expertise in training design, delivery, and performance reporting.
Proficiency in system administration (Google Sites, PayJoy Connect platforms).
Advanced use of Google Sheets for reporting and analysis.
Basic SQL knowledge for data queries and reporting integrity.
Excellent analytical and problem-solving skills.
Ability to manage cross-functional processes and stakeholders.
Strong communication and reporting skills.
Benefits
100% Company Funded : Private Health Insurance for employee and immediate family
Pension Fund
Company-funded employee life and disability insurance
20 days vacation, unlimited sick leave
$2,000 USD annual Co-working Travel perk
$2,000 USD annual Professional Development perk
Phone Finance, headphone benefit, home office equipment allowance and wellness perks
Catered Lunch
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
