Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.
Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.
We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.
At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About this role
Aircall is seeking a Sales Director to lead our fantastic UKI Sales Team and make an impact on this strategic and high potential market. This role includes the management of all AEs closing new revenue.
You will report directly to our Global VP Sales and will be responsible for defining the strategic direction of Aircall for UKI.
You are a strong people manager, passionate about designing and scaling a successful Sales organization to support our extensive growth and meet the changing needs of our customers.
You’re an expert of UKI Go To Market with experience collaborating with Marketing, Partnerships, Outbound.
This position is based in London.
Key Responsibilities
Lead and accelerate UKI sales growth by forecasting, planning and executing business strategies aligned with our growth
Strategic leadership - work closely with our senior leadership team to translate our company vision and strategy in your market
Work efficiently with other department teams - such as Marketing, Success, Partnerships, Product, Tech - to select, evaluate, and approve opportunities for growth in the UKI market
Drive organizational change & scale of our organization through forecast report on key metrics
People leadership to build a world-class sales organization for UKI: lead and organize the Sales Teams, optimize the use of resources, time, budget
Consider Employee Engagement a priority
Create an environment conducive for the Aircall culture to flourish
Developing a thorough understanding of the Aircall product, market and industry, as well as competitors
Qualifications
Previous experience successfully leading and scaling a B2B SaaS Sales team in UKI.
Expert on the UKI market and leverage your existing network
Demonstrable and impressive track record of growing revenue/ARR through strategic B2B SaaS sales in UKI.
Significant experience in the SMB and Mid Market worlds.
A previous experience in consultancy or as an analyst is a plus.
Substantial commercial experience working in diverse, sales leadership roles, driving and implementing sales strategy and revenue growth
Experience working with Channel and technology partners is a plus
Proven experience in utilizing an inspirational and hands-on leadership style to drive a high-performing sales culture
Strong analytical skills and capacity to challenge other departments (marketing, partnership, success) with empowered data
Results driven, Team player with a work hard play hard mentality, ability to use own initiative, self-prioritize - and a good sense of humor is always appreciated :)
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
