Sales Director, Strategic Account Management

ABOUT PLACER.AI:

Placer.ai is transforming how organizations understand the physical world. Our location analytics platform provides unprecedented visibility into locations, markets, and consumer behavior. Placer empowers thousands of customers—from Fortune 500 companies, to local governments and nonprofits— to make smarter, data-driven decisions.

What sets us apart? We've built the most advanced location intelligence platform in the market while maintaining an uncompromising commitment to privacy, proving that powerful analytics and responsible data practices can coexist.

Our growth reflects the market's demand: we reached $100M in annual recurring revenue within just 6 years of launching, achieved unicorn status with a $1B+ valuation in 2022, and continue to expand rapidly as one of North America's fastest-growing tech companies. We're creating a $100B+ market opportunity, and we're just getting started.

Named one of Forbes America's Best Startup Employers and a Deloitte Technology Fast 500 company, we're building a culture where innovation thrives, collaboration is the norm, and every team member contributes to reshaping how the world understands location.

SUMMARY:

We are seeking a high-caliber Sales Director to lead and scale our Strategic Account Management team. In this role, you will be responsible for the retention and growth of our most valuable, high-complexity enterprise customers. You will manage a team of Strategic Account Managers (SAMs), coaching them to move beyond tactical execution and toward becoming "trusted advisors" who drive long-term business value and multi-threaded expansion.

RESPONSIBILITIES:

• Team Leadership: Hire, train, and mentor a team of high-performing Strategic Account Managers. Conduct regular 1:1s, professional development sessions, and performance reviews.
• Strategic Growth: Own the net-revenue retention (NRR) and expansion quotas for the enterprise segment. Develop and execute account-level strategies to identify new stakeholders and cross-sell/upsell opportunities.
• Executive Presence: Serve as the executive sponsor for key accounts. Build relationships with C-level stakeholders within our client organizations to ensure alignment with their business goals.
• Forecasting & Reporting: Provide accurate weekly and quarterly forecasts for renewals and expansion revenue. Use CRM data to identify risks and opportunities early.
• Operational Excellence: Refine the "Strategic Account Plan" framework. Partner with Customer Success and Product teams to ensure the "voice of the customer" is driving our roadmap.
• Contract Negotiation: Guide the team through complex, multi-year contract renewals and master service agreement (MSA) negotiations.

REQUIREMENTS:

• BA/BS or similar college-level education.
• 8+ years selling in the B2B Software space.
• Experience working with G-Suite: Gmail, Google Slides, Sheets, etc.
• Advanced understanding of working with SFDC or relevant CRM.
• Excellent, clear verbal and non-verbal communication skills.
• A positive attitude and a selfless approach to teamwork.
• Knowledge of retail, real estate, financial services, healthcare or CPG verticals is a plus.
• A proven ‘problem solver’ with the ability to work in a fast-paced, scaling startup organization.
• Travel is required 10-20% of the time for conferences and onsite customer meetings.

WHY JOIN PLACER.AI? 

• Join a rocketship!
• Take a central and critical role at Placer.ai
• Work with, and learn from, top-notch talent
• Competitive salary
• Excellent benefits
• Fully remote

The U.S. annualized pay range for this position is $130,000 - $170,000 USD. In addition, certain roles have the opportunity to earn sales-based commissions. Base pay offered within the stated range may vary depending on multiple individualized factors, including job-related skills, professional experience, education and licenses (if applicable), work location and compensation market data.

Base pay is just a part of our total rewards program. Placer provides medical, dental and vision coverage as well as flexible time off, 401K and equity awards for certain roles.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

NOTEWORTHY LINKS TO LEARN MORE ABOUT PLACER 

• Placer.ai's $100M round C funding (unicorn valuation!)
• See our data in action at The Anchor
• Placer.ai in the news
• Video: About Placer for Commercial Real Estate
• Video Playlist: Placer Solutions for Other Industries

Placer.ai is committed to maintaining a drug-free workplace and promoting a safe, healthy working environment for all employees.

Placer.ai is an equal opportunity employer and has a global remote workforce. Placer.ai’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Placer.ai applicant who requires reasonable accommodations during the application process should contact Placer.ai’s Human Resources Department to make the need for an accommodation known.