Sales Development Representative - Thailand

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, the fastest-growing global MarTech scale-up and the #1 AI-native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to make industry-first CX technologies and emerging channels accessible to marketers worldwide. Today, with 1500+ teammates across 50+ nationalities, we continue to push the boundaries of what’s possible in CX. Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels. We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, achieving $200M in CARR (Committed Annual Recurring Revenue). According to Gartner, we are the dominant leader in Multichannel Marketing. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves. From day one, Insider’s mission has not been only to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our corporate social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 27+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is an exceptionally talented, visionary team of overachievers across 27+ countries that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. So… you’re wondering what is this role about? To be honest, we are not looking for an Inside Sales Specialist, that’s merely a title. What we are looking for is Hunger! For people who are hungry to go out a play in the major leagues even though they have no name, to sit down and drive results that create an impact, and to go out of their way to get things done when it matters most. We’re looking for freshers who possess the energy, the passion, the drive, but most importantly, the desire to prove themselves and create an impact. The Sales Development Specialist is a role that can be considered the backbone of sales at Insider. A crucial part of this role is to identify and reach out to prospective sales opportunities. This is where our ‘growth’ begins.   We also realize that most Job Descriptions almost always sound like the description of an A-380 but when you’ve arrived at the airport what you find is a Cessna twin-seater! We want to write a JD that’s realistic and as close to the real thing as possible. How can we do this? So, we thought about it and realized that the best JD for this role is one that comes from the insights of other Business Development Specialists. Day in and day out a Sales Development Representative in Insider

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails;

Understand customer needs and requirements;

Research accounts, identify key players, and generate interest;

Ability to multitask and manage time effectively;

Excellent oral and written communication skills;

Maintain and expand your database of prospects within your assigned duty;

What we expect from you;

New Graduates are highly encouraged;

University degree in related fields;

Inside sales experience is a plus;

Good exposure to the e-commerce society will be an advantage;

Ability to multi-task and manage time effectively;

Excellent oral and written communication skills;

Should be creative about researching markets, identifying key players, and generating lead;

You’re a natural around the phone and dialing dozens of numbers a day is a piece of cake for you;

Ability to be flexible and adapt quickly in a fast-paced, start-up environment;

Strong problem identification and objection resolution skills;

Preferably digital marketing related experience in a customer-oriented position;

While we are conquering the world, we are offering you:

The chance to work in an international, diverse, and inclusive environment.

The chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria.

Healthy lunches, dinners, and afternoon snacks.

Upgrade, improve and challenge yourself with the many soft skills trainings that we offer. You’ll have access to Udemy’s business plan and Masterclass, where you can choose over 10,000 courses to satisfy your hunger for knowledge.

You’ll have space to share your skills and even deliver trainings and workshops if you wish. Sharing is caring!

We’ll provide you with a paid Spotify account subscription, how do you fancy working to the beats of your favorite audio while blocking out the rest of the world?

You’ll be part of an industry that’s shaping the future of customer experiences. Still not sure? Just ask Google.

No Dress Code!

Occasional TGIF happy hours!