Sales Development Representative - (Taiwan Base)

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, the fastest-growing global MarTech scale-up and the #1 AI-native Customer Experience and Marketing platform trusted by enterprise brands worldwide. Our story began with six desks and a vision to create a single platform to make industry-first CX technologies and emerging channels accessible to marketers worldwide. Today, with 1500+ teammates across 50+ nationalities, we continue to push the boundaries of what’s possible in CX. Our architecture brings together unified customer data, advanced journey orchestration, and comprehensive AI capabilities by seamlessly blending predictive, generative, and agentic AI into a single customer engagement platform that empowers teams to activate customer engagement across 12+ channels. We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, achieving $200M in CARR (Committed Annual Recurring Revenue). According to Gartner, we are the dominant leader in Multichannel Marketing. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves. From day one, Insider’s mission has not been only to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our corporate social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 27+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM. Behind all these achievements is an exceptionally talented, visionary team of overachievers across 27+ countries that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading. Job Description

Support the business development function.

Actively identify and convert potential client engagements into meaningful business opportunities;

Research accounts, identify key players and generate interest;

Use all available channels (email/social media/phone calls/etc) to identify and contact key decision makers in top-level companies;

Understand customer needs and requirements;

Work closely with a senior sales manager/director to drive business deals forward;

Maintain and expand your database of prospects within your assigned duty;

Work within the CRM to drive a data driven sales engine;

Our Requirements

University degree in related fields;

Inside sales experience is a plus;

A good exposure to the e-commerce society will be an advanatge;

Ability to multi-task and manage time effectively;

Excellent oral and written communication skills;

Strong phone presence and experience dialing dozens of calls per day;

Should be creative about researching markets, identifying key players and generating lead;

Ability to be flexible and adapt quickly in a fast-paced, start-up environment;

Strong problem identification and objection resolution skills;

Preferably digital marketing related experience in a customer oriented position;

Excellent command of written and spoken English and Chinese is required.

You Are Likely To Succeed If You:

Have a solid track record in exploring overseas markets, particularly in Great China and Hong Kong regions.

Have experience as an SDR (either in an internship or full-time role).

Thrive in fast-paced, dynamic environments.

Unafraid to fail and quickly owns up to it.

Have IT industry experience but it is not a requirement. We have a comprehensive onboarding and training program for all new employees.

In Taipei Office, we are offering you:

Competitive Salary + Commission

Hybrid working Model

Personal Notebook

Afternoon Tea offered on every Friday afternoon

Labor insurance & National Health Insurance

Labor Pension

15 days of annual leave plus national holidays in Taiwan