Sales Development Representative - Strategic Inbound - Remote US

The Strategic Inbound role is responsible for managing the complete workflow of all Inbound Bookings—including Book a Demo links and form fills that route directly onto Account Executive calendars. This role ensures every booked meeting is properly qualified, meets predefined parameters for a quality meeting, and is routed accurately based on account ownership. They will manage AE calendars, validate inbound demand quality, ensure meeting reminders and confirmations are appropriately executed, and maintain smooth operational handoff processes. Strong organization, attention to detail, communication, and cross-functional coordination skills are essential for success in this role. 

Responsibilities

• Review and qualify all inbound booked meetings to ensure they meet Seamless.AI’s standards for a quality meeting
• Validate contact, company, and intent data for each booking to ensure accuracy and qualification
• Manage and maintain Account Executive calendars, including identifying & correcting mis-routed meetings based on account ownership
• Ensure that appropriate meeting reminders, confirmations, and follow-up workflows are scheduled and executed
• Monitor daily inbound meeting volume and identify trends, anomalies, or gaps in qualification
• Communicate directly with prospects when necessary to clarify information, confirm meeting details, or re-route scheduling
• Collaborate with Sales Leadership, Marketing, and RevOps teams to refine inbound qualification parameters
• Maintain strong working knowledge of account territories, AE ownership, and internal routing structure
• Provide feedback and insights on lead quality, inbound patterns, and potential improvements to the booking process
• Create and distribute weekly and monthly inbound reporting, including volume, qualification rates, calendar accuracy, and meeting outcomes
• Continuously optimize internal SOPs related to inbound meeting qualification and calendar management
• Escalate any issues related to booking errors, calendar conflicts, or territory misalignment
• Take responsibility for additional tasks or projects supporting inbound operations, sales leadership, and cross-functional teams
• Maintain and update inbound workflow documentation and playbooks

Skillset

• Strong attention to detail and operational accuracy
• Ability to manage and prioritize high-volume, time-sensitive tasks
• Excellent written and verbal communication skills
• High energy, self-motivation, and a proactive mindset
• Ability to work cross-functionally and collaborate with Sales, Marketing, and RevOps
• Comfort with making decisions and owning outcomes independently
• Ability to adapt to a dynamic and rapidly evolving sales environment
• Data-driven mindset with the ability to interpret and present insights
• Strong organizational skills and the ability to maintain complex calendar systems

Education & Requirements

• Bachelor’s degree in business, marketing, sales, operations, or related field preferred
• 6+ months experience in an inbound qualification, SDR, sales operations, or calendar-management role
• Strong understanding of B2B SaaS lead generation processes
• Experience with Salesforce, Chili Piper, Revenue Hero, etc., Google Calendar, Salesloft, Aircall, and supporting sales tech preferred
• Proven ability to manage lead flow, qualification, or sales process workflows
• Experience with martech/salestech buyers (e.g., Marketing Ops, Sales Ops, CMOs) preferred
• .5 + year of SDR/BDR experience and history of overachieving quotas
• Salesforce and/or Outreach experience
• Experience in a business development/sales related role preferred
• CRM experience, especially Salesforce preferred