Sales Development Representative

AI overview

Engage with targeted clients to qualify needs and arrange follow-ups, while developing advanced sales skills within a high-value B2B IT services environment.

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, JD Edwards and VMware.

As part of our continued growth and expansion in Asia Pacific we have an immediate opening for an Outbound Sales Development Representative (SDR) based in Singapore. The role of the SDR is a critical part of the sales team. You’ll be working from a list of known target prospects, introducing our services and qualifying customer need. You’ll then work to arrange and manage follow on efforts from our field sales team in pursuit of the opportunity. Working alongside senior experienced sales teams this is an opportunity to grow and develop complex sales skills and strategies in a high value B2B market selling IT Services. 

Key Elements of the role 

  • Programmatically managing a territory  of known target clients to develop access strategies for penetrating the specific job roles and personas related to the services we provide using data sources to identify and connect with individuals in the target organisations. 
  • Executing outbound calls and outreach to develop prospects , hold the initial conversation on qualification of need, briefing the client on our value proposition and testing alignment. 
  • Support the sales team in arranging follow on meetings, managing the CRM system 
  • Quota carrying with key metrics around qualified lead volume
  • The role is fully remote, but the person must be based in Singapore. We cannot offer EP for this role

Attributes and Talents

  • Experience in inside sales in IT Services is strongly preferred, with a track record of attainment to goals and KPIs 
  • 2-4 years sales experience in similar related roles, in outbound environments. 
  • Self directed, ability to work programmatically, with excellent communications , planning, and phone skills to articulate effectively. 
  • Exposure to SAP or Oracle products would be advantageous. 
  • Excellent English language skills required.

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Spinnaker Support is a leading and trusted global provider of Oracle and SAP third-party support. Spinnaker Support customers get more comprehensive and responsive service, save an average of 62% on their annual maintenance fees, and can remain on their current software releases indefinitely. A rising number of our third-party support customers are utilizing incremental services we provide. We remain the only third-party support vendor to deliver application managed services, technology managed services and consulting when customers prefer to consolidate with a single vendor. They trust Spinnaker Support to keep their enterprise applications running at peak performance while helping them navigate from on-premise to hybrid to cloud.

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