Sales Development Representative (SDR)

Service Express is growing — and we’re looking for motivated, strategic, and curious individuals to join our Sales Development team! Whether you’re exploring your first sales role or bringing prior experience from B2B, SaaS, or IT sales, this position offers a path for growth and specialization in one of the fastest-growing areas of our business. 

As an SDR, you’ll be the front line of our sales organization — identifying, engaging, and qualifying potential customers to create new sales opportunities and future revenue. You’ll partner closely with Sales Partners to develop strong pipelines, consult with prospects on their IT infrastructure needs, and help organizations discover how Service Express can optimize performance, cost, and risk. 

Depending on your experience and strengths, as an SDR you may support our Small/Mid-Market, Enterprise, or Customer Growth segments of our company - each offering unique opportunities to expand your skillset and impact. 

What You’ll Do 

• Partner with a high-performing team of SDRs and Senior Account Executives to drive new business opportunities. 

• Use a variety of outreach tools — including phone, email, LinkedIn, and platforms like ZoomInfo and 6sense — to connect with decision-makers. 

• Research accounts, identify key contacts, and tailor outreach based on industry, vertical, or technology stack. 

• Confidently communicate the Service Express value proposition, differentiating our solutions from OEM and competitor offerings. 

• Balance quality and quantity in your outreach while achieving and exceeding daily, weekly, and monthly metrics (meetings scheduled, opportunities created, and pipeline contribution). 

• Build business acumen by learning how IT leaders think about cost optimization, uptime, and infrastructure lifecycle management. 

What You’ll Bring 

• 0–3+ years of experience in sales, customer service, or business development — tech industry experience is a plus. 

• A go-getter attitude with curiosity, coachability, and resilience in a high-energy environment. 

• Excellent written and verbal communication skills with the ability to think on your feet. 

• Strong organizational skills, adaptability to change, and a “never stop learning” mentality. 

• Ability to collaborate, celebrate team wins, and build positive momentum within a growth-oriented culture. 

Why You’ll Love It Here 

• Compensation: $45–50k base + uncapped commission (on-target earnings $55–70k+ depending on specialization). 

• Growth Path: Eligible for internal promotion (Senior SDR) after 1 year of tenure and performing at/above quota in your last 6 months at the time of application 

• Development: 1:1 leader coaching, ongoing training, and opportunities to specialize in Enterprise Sales, Customer Growth, or SMB.  

• Benefits from Day One: 

• PTO + birthday and volunteer days off 

• Comprehensive health insurance with multiple plan options 

• 401(k) with employer match 

• Fitness membership reimbursement 

• Paid parental leave for birthing and non-birthing parents 

Your Future Starts Here 

At Service Express, you’ll do more than make calls — you’ll build relationships, drive impact, and grow your career in a collaborative, people-first culture. If you’re ready to take your next step in sales with a company that invests in your success, apply today! 

** For a chance to have your application expedited and have more exposure to our leadership team, be on the lookout for an email to complete a Wedge video for a virtual cover letter. ** 

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