Sales Development Representative

Who are we?

Hi! 👋 We are Ravelin! We solve problems like Payment Optimisation, Account Takeover, Chargeback Fraud, Promotion and Refund abuse behaviour. Our goal is to make online transactions safer and help our clients feel confident serving their customers and improve conversion of payments.

And we have fun in the meantime! We are a friendly bunch and pride ourselves on having a strong culture and adhering to our values of empathy, ambition, unity and integrity. We really value work/life balance (every last Friday of the month is designated as a wellness day)and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews.

If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world's biggest online businesses.

The Role

We are currently looking for a Sales Development Representative (SDR) to join our Sales team. Your role will involve sourcing and running the first interactions that we have with potential new enterprise clients. How will you do this? Ravelin’s SDR’s work closely in “pods” with senior members of the sales teams to find the right people to speak to, run first class discovery and demo sessions to create momentum in the sale and ensure that each interaction we have with a merchant brings us a little closer to a new customer. The day to day work requires an organised and strategic mind that can track many different campaigns of outreach across different industries. The SDR role will also require the new “Ravelino” to work closely not only with the Sales Team but also the marketing, account management and pre-sales functions. 

If you are interested in starting or developing your career in sales with technology that is at the cutting edge of its industry we would love to speak to you about how to make that a reality. If you feel you are a strong performer and set the bar high then please apply. The ideal candidate will be based in London.

Responsibilities

• Conduct high level conversations with senior executives in customer & prospect accounts
• Contact 30+ prospects daily via phone, email, Linkedin and other various forms of outreach.
• Qualify pre-opportunities by identifying Budget, Authority, Need, and Timeframe.
• Generate pipeline through marketing programs and coordinate meetings with Account and Sales Execs.
• Research and build new and existing accounts (i.e. mapping accounts, adding contacts, sending emails, strategic calling)

Requirements

• Around 1 years experience in a professional environment (experience on phone or public speaking preferred) High ethical and moral standards and great at nourishing relationships
• Excellent written/verbal communication and interpersonal skills in English
• Ability to multitask, prioritise, and manage time effectively in a fast-paced, dynamic environment
• Previous experience developing leads through targeted direct outreach and marketing campaigns
• Strong problem-solving skills
• The ability to learn our subject matter fast
• High energy and positive attitude
• Ability to meet and exceed achievable targets
• Motivation, drive and a self-starting attitude
• Salesforce.com or other CRM experience a plus
• SalesLoft or other Email Automation experience a plus
• SalesNav mapping
• Zoominfo account intelligence
• Articulate and excellent follow up skills
• Strong desire to move up in other sales functions
• Interested in making a difference in the fight against crime

Benefits

• Flexible Working Hours & Remote-First Environment — Work when and where you’re most productive, with flexibility and support.
• Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind.
• £1,000 Annual Wellness and Learning Budget — Prioritise your health and well-being with funds for fitness, mental health, and more.
• Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge, on us.
• 25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you.
• Mental Health Support via Spill — Access professional mental health services when you need them.
• Aviva Pension Scheme — Plan for the future with our pension program.
• Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact.
• Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week.
• Cycle-to-Work Scheme — Save on commuting costs while staying active.
• BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk.
• Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget