Sales Development Representative - Hospitality

Bnberry, a pioneering technology company that connects hotels and resorts to short-term rental platforms, is seeking a dynamic and self-confident Sales Development Representative (SDR) with a hospitality background. The ideal candidate will possess a business or sales degree (preferred), be eager to learn, and excel at active listening. This role focuses on working with both new and existing customers to onboard properties, negotiate better rates, ensure optimal availability, and maximize hotel inventory performance.

Responsibilities:

• Engage with new and existing customers to onboard properties and optimize their inventory.

• Negotiate competitive rates and ensure proper availability with hotel partners.

• Conduct onboarding calls to understand customer needs, revenue goals, and market positioning.

• Maintain detailed records of customer interactions, referrals, and inventory performance in CRM systems.

• Collaborate closely with head of customer success to improve conversion and retention.

• Stay updated on industry trends, competitor offerings, and evolving customer expectations.

Requirements

• Proven experience in the hospitality industry.
• Business or sales degree preferred.
• Strong active listening skills and ability to understand customer needs.
• High level of self-confidence and eagerness to learn.
• Ability to work diligently on inbound leads to maximize conversion rates.
• Excellent verbal and written communication skills.
• Proficiency in Hubspot CRM software and Google Workspace Suite.
• Strong organizational and time-management skills.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and career growth.
• Flexible working hours and remote work options.
• Collaborative and inclusive work environment.